Medical Case Coordinator – Behavioral Health

Job Summary:

The Medical Case Coordinator position operates within the Addiction Research and Treatment Services (ARTS) Adult Outpatient Program, with clinic locations in Denver, Aurora, and Arvada. The ARTS Adult Outpatient Program is part of the School of Medicine, Department of Psychiatry. ARTS Adult Outpatient clinics provide substance use disorder (SUD) therapy and treatment, drug and alcohol assessment, psychosocial and pharmacological treatment for adults. Programs in various clinic locations include traditional outpatient, intensive outpatient and may contain specialty services for clients referred by the criminal justice system, county departments of human services, and services for pregnant women, individuals who are HIV positive or gender responsive services. This position provides medical case coordination, wraparound services, drug and alcohol assessment, psychosocial and pharmacological adjunctive services to adult clients receiving substance use disorder treatment.

Key Responsibilities:

• Conduct initial client meetings and gather information (health care, psychosocial and other service needs) to address the client’s immediate needs to encourage engagement and retention in services.
• Interview clients for admission to ARTS outpatient SUD treatment and make recommendations and/or referrals for ancillary care. 
• Coordinate and conduct follow-ups of medical treatments to support a patient’s successful recovery from SUD.
• Ensure timely and coordinated access to medically appropriate levels of health and support services and continuity of care through ongoing assessment of the client’s needs and person-centered support systems. 
• Verify the patient’s continuous enrollment in medical care, as well as support enrollment of the uninsured in Medicaid (Health First Colorado) if eligible. 
• Manage the patient’s access to various types of assistance programs, such as food vouchers, utility payment, transportation, housing/shelter, etc. to promote and maintain positive health outcomes.
• Conduct and facilitate health and/or wellness- related group therapy, as well as case management sessions for clients and their families.
• Closely collaborate and communicate with internal and external constituents regarding patient discharge planning in order to facilitate a seamless transition.

Work Location:

Onsite – this role is expected to work onsite and is located in Denver Colorado at our various clinics.

Why Join Us:

The ARTS Adult Outpatient Program (AOP) is within the School of Medicine, Department of Psychiatry. ARTS AOP, with clinic locations in Denver, Aurora, and Arvada, provides Medication Assisted Treatment, drug and alcohol assessment, psychosocial and pharmacological treatment for adults. Programs in various clinic locations include traditional outpatient, intensive outpatient and may contain specialty services for clients referred by the criminal justice system, county departments of human services, and services for pregnant women, individuals who are HIV positive or gender responsive services. The University is committed to recruiting and supporting a diverse student body, faculty, and administrative staff, and strives to promote a culture of inclusiveness, respect, communication and understanding.

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness .

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree in psychology, social work, counseling, human services, nursing, or a closely related field from an accredited college or university.
  • A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.
• One (1) year of experience providing medical case management or related services.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Master’s degree in psychology, social work, counseling, human services, nursing or closely related field from an accredited college or university.
• Possess a valid registration, in good standing, with the Colorado Department of Regulatory Agencies (DORA) as a Certified Addiction Specialist (CAS) or higher.
• Two (2) years of experience providing medical case management or related services.
• Knowledge of local medical, vocational, and other supportive resources. 
• Experience working in an Opioid Treatment Program.
• Experience working with patients participating in Medication Assisted Treatment.
• Experience working in a case management role with clients who are involved with probation, human services, social services, criminal justice programs, and/or other referral sources. 
• Experience creating client-centered service plans. 

Conditions of Employment:

• Must agree to fingerprinting, professional references, motor vehicle records and criminal background check. Required background checks may include a review with the Colorado Bureau of Investigation (CBI) and Federal Bureau of Investigation (FBI) and HireRight. 
• Subject to pre-employment, post-accident, post-incident or reasonable suspicion drug and alcohol testing per UCD Addiction Research and Treatment Services Department Policies.
• Must be willing and able to work a flexible schedule, including some evenings, weekends, and holidays.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Knowledge of the medical system and supportive resources
• Excellent interpersonal skills
• Ability to engage clients in case management services.
• Ability to comply with established rules, policies and procedures and meet deadlines.
• Ability to be open-minded and nonjudgmental.
• Ability to develop healthy relationships with clients.
• Ability to establish boundaries with clients.
• Ability to exercise discretion (e.g. client confidentiality).

How to Apply:

For full consideration, please submit the following document(s):

1.     A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position.

2.     Curriculum vitae / Resume

3.     Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address.

Questions should be directed to: Shingo Ishida, [email protected]

Screening of Applications Begins:

Immediately and continues until position is filled. For best consideration, apply by May 1st , 2024.

Anticipated Pay Range:

The starting salary range (or hiring range ) for this position has been established as $61,546 - $78,287.

The above salary range (or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program .