Media Coordinator, UM Transportation & Parking Services

Updated: 11 days ago
Location: Missoula, MONTANA
Job Type: FullTime

Application instructions are located at the bottom of the page.  Please apply directly through the University of Montana's career portal UM Jobs at https://umjobs.silkroad.com/ for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College.  Do not apply through Indeed.com or use easy apply through Indeed.com*.

UM Transportation & Parking Services(UMTAPS) invites applications for a Media Coordinator to join their team. The UMTAPS Media Coordinator is responsible for managing the design, implementation, and evaluation of campus-wide education, outreach, and engagement strategies to increase knowledge and effective use of transportation and parking resources and facilities at UM. Oversight for this position is shared by the ASUM Transportation Director and the Parking Director.

Specific duties include:

  • upport the content development and maintenance of the UMTAPS website.
  • Conduct and utilize market research as necessary to implement appropriate marketing communications and outreach strategies.
  • Manage social media platforms for ASUM Transportation and UM Parking.
  • Design and distribute printed informational and outreach materials, including parking and route maps, utilizing UM brand guidelines.
  • Draft and distribute UMTAPS press releases, in coordination with Campus Communications.
  • Serve as the primary media contact for UM Parking and ASUM Transportation.
  • Respond to customer inquiries via phone and department emails.
  • Plan and implement UMTAPS engagement events.
  • Develop and maintain UMTAPS learning modules for new users.
  • In collaboration with the Parking Director, develop and implement communications training for Parking staff.
  • Participate in regular operations and planning meetings.
  • Support ASUMT managers with creating and maintaining Transit App alerts.
  • Support collaboration with community partners such as Missoula Urban Transportation District and Missoula in Motion.

Required Skills
  • Fluent knowledge of Microsoft Word, Excel, Teams, Canva, and social media platforms including Facebook, Instagram, and LinkdIn.
  • Exceptional oral and written communication skills and experience.
  • Ability to work both independently and collaboratively.
  • Experience coordinating and engaging with diverse stakeholder groups.
  • Strong organizational, analytical, and problem-solving skills.
  • Commitment to honoring and supporting diversity, equity, and inclusion.

Minimum Required Experience
  • Bachelor’s Degree and one (1) year of experience in community engagement and communications strategies.

Preferred Qualifications
  • Bachelor’s degree in communications, journalism, marketing, or related field.
  • Experience with web content management tools and/or online training platforms.
  • Experience designing an engagement program with clearly-identified strategies and outcomes, especially behavior change campaigns in public transit, parking, or community planning topics.
  • Experience in the use ArcGIS, Adobe Suite, and Google Maps, survey software such Qualtrics.

About the UM Transportation and UM

UM Transportation & Parking Services is comprised of two departments, ASUM Transportation and UM Parking. Both departments aim to serve students and employees of the University of Montana by providing friendly, safe, and enjoyable access to Mountain Campus and Missoula College. Bike, carpool, transit, or personal vehicle—we can help you find the best way to get to, from, and around campus.

The University of Montana is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.  The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

To learn more about the University of Montana, please visit the links below.



Position Details

Position Title:                    Media Coordinator (Media Information Specialist)

Position Number:              420410

Department:                       UM Transportation & Parking Services

Work Schedule:                 Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, Occasional weekend and evening hours may be required.

Salary:                                $20.276/hr Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan, email the Compensation Department .

Union Affiliation:               FOCUS-MFPE

Probationary Period:        Six months minimum

Benefits Include :               Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.



How to Apply

Priority Application Date:Monday, May 27, 2024by 11:59 PM (Mountain Time)

Complete applications received by this date will be guaranteed consideration. To receive full consideration, candidates are required to submit all of the following materials.

Please submit the following application materials** via the UM Jobs portal and by clicking "New Resume/CV" button.  Please do not apply through Indeed.com*.

A complete application Includes:

  • Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
  • Detailed Resume – listing education and describing work experience.
  • Professional References – names and contact information for three (3) professional references.
  • *Applying through Indeed.com or easy apply through Indeed.com may result in submission of an incomplete application.  Applications may be removed from full consideration if they are not complete with materials listed above under the "How to Apply" section.  It is the responsibility of the applicant to ensure complete application materials are submitted and received by the date listed above. 

    **Please note: only five (5) attachments are allowed per application. Please combine documents accordingly


    Missoula, Montana, United States