Media Consultant/Audio-Visual Technician (underfill)

Candidates should submit the following as one document:

1. Cover Letter/Letter of Interest.
2. Resume.
3. One page statement that discusses/shares a recent experience; what was learned from this experience, and what you did with what you learned.

In order for the Career Portal system to accept a cover letter and one page statement, please include these as a page of your resume document.

The School of Social Work Information Technology team is looking for a Media Consultant to support the instructional technology and audio/visual needs of the faculty, students, and staff of the School of Social Work. Areas of support include classrooms, event spaces, and other computing environments within the School of Social Work building. As a part of our team, you will provide friendly customer service and technical assistance to support our diverse community of faculty, staff, and students. Based on experience, this role may be underfilled at the Audio-Visual Technician level. 

Technical Assistance - 30% 
Provide technical support for School of Social Work instructional and audio-visual equipment including computers, projectors, sound amplification, and cameras. Assist faculty, staff, and students in using audio/visual and computer technology in classrooms and event spaces. Schedule and provide setup assistance and support for video conferencing, special event recordings, equipment loans. Support the training and mentoring of our student support staff.

Classroom Technology Support - 25% 
Assist with regular daily inventory checks and maintenance of classrooms and event spaces. Arrange repairs and replacement of defective equipment. Create documentation and provide training on the use of available classroom technologies. Work with SSW IT on classroom technology lifecycle management. Provide support for e-learning systems including Canvas while redirecting or collaborating with other additional support when needed.

Video and Audio Production - 25% 
Provide general videography services using video equipment and web-based lecture capture tools. Perform video editing to create professional quality content. Help set up podcasting equipment and provide training on audio editing and captioning.

Special Projects - 10%
Based on experience, provide support for special projects and other technology needs. These may include creating custom A/V solutions, assisting with piloting new technologies, updating web pages, or creation of interactive learning content and/or instructional videos.

Learning and Growth - 10%
Foster new skills and stay current on modern instructional technologies.