Manager of Postal and Parcel Services

Position Title:
Manager of Postal and Parcel Services

Job Group:
Professional & Scientific

Required Minimum Qualifications:
Bachelor’s degree and 5 years of related experience

Preferred Qualifications:
Experience managing, leading, and evaluating personnel
Strong understanding of federal and international laws and regulations related to mail and parcel services
Experience with mail metering and billing systems
Experience managing budgets

Job Description:

The Logistics and Support Services department at Iowa State University is seeking qualified candidates to fill the role of Manager of Postal and Parcel Services (classified as Manager Postal and Parcel). Postal and Parcel Services provides inbound and outbound delivery and metering services for USPS, UPS, FedEx, and DHL. This position manages all aspects of the Postal and Parcel Services operations to ensure operational efficiency, customer service, fiscal responsibility, and compliance with state, federal, and international regulations.

Example of duties:

• Supervise postal and parcel staff: Directly manage a team of postal and parcel employees, including hiring, training, scheduling, and performance evaluation, to ensure efficient and effective operation of the unit.

• Manage and oversee the operations of the postal and parcel unit for the university: This includes coordinating daily activities, ensuring timely processing and delivery of mail and packages, managing postal metering systems, and maintaining a high level of service quality.

• Manage departmental budgets and billing: Responsible for budget planning, rate setting, tracking expenditures, and ensuring financial resources are allocated effectively to support postal and parcel operations.

• Oversee equipment and facilities: Ensure that postal and parcel facilities, software and hardware, and vehicles are well-maintained, equipped with necessary tools and resources, and compliant with safety and regulatory standards.

• Provide training as needed: Develop training programs and materials to educate postal and parcel staff on job responsibilities, safety procedures, and customer service standards.

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.
Level Guidelines
• Aware of key annual objectives of department or work unit
• Understands linkage between daily activities and achievement of annual objectives of department/work unit and explains to direct reports
• Focus on ISU’s mission and meeting department or work unit goals
• Supervises a small department or work team
• Often is a working supervisor with direct, previous experience performing work of those supervised
• Has full management responsibility for direct reports, specifically the authority to hire, fire, and counsel; may share part of responsibility with higher level management
• Requests approval for financial actions beyond a limited scope per policy

Appointment Type:
Regular

Number of Months Employed Per Year:
12 Month Work Period

Time Type:
Full time

Pay Grade:
PS807

Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date:
May 7, 2024

Posting Close Date:
May 19, 2024

Job Requisition Number:
R14648