Manager of Campus Safety Technology and Strategist

The University of Maryland, Baltimore (UMB) Center for Information Technology Services (CITS) - Operations has an exciting opportunity for a Manager, Campus Safety Technology & Strategist.

The Center for Information Technology Services (CITS) is the central information technology organization for UMB. Our mission and focus is to treat UMB students, faculty, staff, colleagues, and co-workers as treasured customers. Excellence in service to the UMB community is our challenge and responsibility. Responsibilities for this position includes management of projects and initiatives, but not direct staff supervision. Duties may include leading and/or coordinating the work of others. The selected incumbent in this position will perform duties that support the department's mission.

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous leave package that includes over 4 weeks of vacation accrued each year, paid holidays, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job). 

PRIMARY DUTIES

• Manage the design, implementation, and maintenance of multi-departmental systems used by public safety, emergency management, facilities, and environmental health and safety. This includes incident management systems, crisis communication platforms, and data analysis tools. Technologies maintained will include but are not limited to body cameras, CAD, camera systems and CCTV integration, blue light emergency phones, license plate readers, access control and visitor management systems, panic alarms, mobile data terminals, police and campus radio systems, and GTRI/Radiological Alarms.
• Evaluate current system architecture and investigate new and different ways to increase overall capabilities through improvements to existing solutions and the implementation of new technology or programmatic solutions.
• Serve as project leader and chief implementer for strategic enhancements to the campus multi-departmental systems from concept phase through finished product.
• Develop, contextualize and deliver insightful and actionable research content for University leadership on a variety of topics, sector-specific IT solutions, and emerging technologies.
• Develop and implement education programs and awareness tools used to educate users on the proper procedures for utilizing existing and new software.
  Analyze and evaluate departmental operations to identify risks or opportunities for improvement through auditing, review, or assessment.
• Recognize system deficiencies and implements effective solutions.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS

Education: Bachelor's degree in Information Technology, Computer Science, Systems Administration, Computer Engineering or a related field. Master’s degree in information technology or public safety field preferred.

Experience: Five (5) years of experience developing and implementing safety projects and programs or related experience. Prior experience working in a justice and public safety department is preferred.

Supervisory Experience: One (1) year of work coordination, responsibility for training, monitoring the work of others, and/or direct supervision.

Other: No substitution of experience for minimum education requirement.

KNOWLEDGE, SKILLS, ABILITIES

Thorough knowledge of position requirements. Thorough knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to support a mission and strategic vision. Instructional, training, and teambuilding skills to strengthen and cultivate relationships. Skill in consultation and change management. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery.

Salary Range: $125,000-$140,000 per year (commensurate with education and experience)

UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Staffing department at [email protected] .

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request . You may also contact [email protected] . Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.