Manager, Administrative Operations

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The Department of Medicine, Division of Infectious Diseases has an exciting opportunity for a Full-Time Manager, Administrative Operations to work on the UHealth Campus. The Manager, Administrative Operations oversees office activities and services including the supervision of office staff to achieve maximum productivity and expense control. Develops procedures and policies for administrative activities, such as records maintenance, document preparation, mail distribution, reception, and other related internal operations.

• Assists Department Administrator with divisional operating reports, budgetary reports, and performance measures for faculty and/or staff

• Issues and interprets operating policies. Manages operational problems, such as faculty and/or staff performance, transfers, etc.; equipment shortages; space, planning, and design needs; etc.

• Manages divisional clinical and research faculty operations, such as QGenda and Workday time off requests, swap requests, and clinical master schedule

• Manages faculty performance evaluations, including Y and Z Components and Redcap

• Manages divisional Grand Rounds and Guest Seminars, including speaker arrangements, travel arrangements, scheduling faculty recruits, honorariums, etc. Oversees departmental, organizational, and/or community collaborations for said events.

• Prepares special announcements on behalf of the division, such as ORA, Faculty Affairs, DOM, UM and JHS compliance updates, etc.

• Manages division’s website, including reviewing, writing, and updating content; development page; compliance with University branding, practices, and procedures, etc.

• Supervises and trains administrative team dedicated to supporting the Division Chief and research faculty and/or staff. Provides guidance and mentorship, prepares and evaluates staff performance reports, and takes human resources actions as needed.

• Assists with management of divisional gift and endowment accounts (e.g., Hoffman Ratzan; Dickinson Fund), including review and approval of account usage, tracking spending, and end of year summary reports.

• Assists with development initiatives, including serving as a liaison between development and high-ranking individuals inside and outside the University; silent donations and donor privacy; acting with sensitivity and discretion; etc.

• Uses situational leadership and conflict management techniques to answer staff inquiries, resolve employee conflicts, address performance issues, etc.

• May provide ancillary support to physicians, clinical activities, business services, student services, etc.

• Manages space logistics of the division’s operational locations, including the Clinical Research Building and Converge Miami

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS  

• High school diploma or equivalent

• Minimum 5 years of relevant experience

• Ability to accurately prepare and maintain records, files, reports and correspondence

• Ability to communicate effectively in both oral and written form.

• Ability to maintain effective interpersonal relationships.

• Ability to direct, manage, implement, and evaluate department operations.

• Ability to effectively plan, delegate and/or supervise the work of others

• Knowledge of business and management principles.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H11