Linkage and Retention Assistant

University of North Carolina at Chapel Hill, United States

Updated: about 18 hours ago
Location: Chapel Hill, NORTH CAROLINA
Job Type: PartTime
Deadline: 30 Apr 2024

Posting Information
Posting Information


Department Med-Infectious Diseases - 411460
Career Area Research Professionals
Posting Open Date 04/16/2024
Application Deadline 04/30/2024
Position Type Temporary Staff (SHRA)
Position Title Linkage and Retention Assistant
Position Number 20050868
Vacancy ID S022983
Full-time/Part-time Part-Time Temporary
Hours per week 30
Work Schedule
Position Location North Carolina, US
Hiring Range $23/hour 20-30 hours per week
Proposed Start Date 05/13/2024
Estimated Duration of Appointment 6 months not to exceed 11 months

Position Information


Be a Tar Heel!
A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local childcare centers and special rates for performing arts events.
Primary Purpose of Organizational Unit
The UNC School of Medicine has a rich tradition of excellence and care. Our mission is to improve the health and wellbeing of North Carolinians, and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research. We strive to promote faculty, staff, and learner development in a diverse, respectful environment where our colleagues demonstrate professionalism, enhance learning, and create personal and professional sustainability. We optimize our partnership with the UNC Health System through close collaboration and commitment to service.
OUR VISION
Our vision is to be the nation’s leading public school of medicine. We are ranked 2nd in primary care education among all US schools of medicine and 5th among public peers in NIH research funding. Our Allied Health Department is home to five top-ranked divisions, and we are home to 18 top-ranked clinical and basic science departments in NIH research funding.
OUR MISSION
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research.
Patient Care: We will promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We will prepare tomorrow’s health care professionals and biomedical researchers by facilitating learning within innovative curricula and team-oriented interprofessional education. We will cultivate outstanding teaching and research faculty, and we will recruit outstanding students and trainees from highly diverse backgrounds to create a socially responsible, highly skilled workforce.
Research: We will develop and support a rich array of outstanding health sciences research programs, centers, and resources. We will provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our University to support outstanding research. We will foster programs in the areas of basic, translational, mechanistic, and population research.
Position Summary
The Linkage and Retention Assistant will plan, organize, conduct, and evaluate specific HRSA, Ryan White and clinic funded activities for the Infectious Disease Clinic. The range of duties includes but is not limited to: Linking persons recently diagnosed or living with HIV to clinical care and support services, completing assessments to determine risk for poor engagement, conducting interventions that promote retention in care, assisting patients in re-engagement in care which may include facilitating transportation, scheduling, or referrals to supportive services. The Linkage and Retention Assistant will work collaboratively with the ID clinic social work team, clinic providers, state bridge counselor and project staff. They are expected to document patient encounters in the medical record and patient reporting systems. They may assist the UNC Infectious Diseases Benefits Team with administrative and scheduling duties such as: scanning sensitive documents, calling patients to schedule appointments for medication assistance applications, and data entry. The Infectious Diseases Clinic provides care and services to a diverse group of people living with HIV/AIDS. The applicant must have the ability to communicate effectively and comfortably with diverse populations.
The selected applicant will be able to improve their professional skills in the areas of quality improvement, linkage and retention in medical care, patient satisfaction, addressing barriers to care, and multi-disciplinary collaboration. The Linkage and Retention Assistant will also assist in identifying data discrepancies as they occur.
This position currently requires a hybrid work arrangement that includes both an on-site work location at the UNC Infectious Diseases Clinic in Chapel Hill, North Carolina and a remote work location that can maintain client confidentiality. This position is for 20-30 hours per week.
Minimum Education and Experience Requirements
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Required Qualifications, Competencies, and Experience
* Strong organizational skills and attention to detail.
* Proficiency in Microsoft Word and Excel
* Excellent communication skills in person, by phone, written language and other systems such as medical record portal or texting.
* Must protect patient confidentiality under the Health Insurance Portability and Accountability Act (HIPAA).
* Ability to work independently.
* Ability to manage time effectively and achieve workplace goals.
* Ability to be empathetic to the feelings of patients and socioeconomic backgrounds.
* Knowledge of effective communication and motivation practices with diverse population. (replace the other line)
Preferred Qualifications, Competencies, and Experience
* Knowledge of HIV population needs preferred
* Bilingual (Spanish / English) preferred.
* Basic knowledge of research principles including but not limited to data collection, entry, and summary to complete defined assignments preferred
* Experience with electronic data entry, tracking and reporting and use of databases preferred.
* Priority given to applicants with experience in EPIC or EHR/EMR.
* Ability to speak with clinical staff and medical providers comfortably about patient care preferred.
* Prior case management experience preferred.
Special Physical/Mental Requirements
Campus Security Authority Responsibilities

Not Applicable.
Special Instructions
This position is for 20-30 hours per week.
Quick Link https://unc.peopleadmin.com/postings/278433
Temporary Employment Policies
Temporary Employment Policies

Posting Contact Information


Office of Human Resources Contact Information
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to [email protected]
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

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