Library Specialist I

Job Title

Library Specialist I

Agency

Texas A&M University

Department

Libraries

Proposed Minimum Salary

$15.85 hourly

Job Location

College Station, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities.  Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

 

Who We Are

The Libraries are the indispensable hub of discovery, learning and creativity with the teaching and research that goes on in the colleges and academic departments. We offer rich and extraordinary collections at the University Libraries. The Libraries resources and services enable and support the University missions of teaching, research, and service. Learn more about our various libraries at https://library.tamu.edu .

 

What We Want

The Library Specialist I will be responsible for providing general front desk service and assisting patrons Sunday through Thursday from 5:45 pm to 2:15 am. This position will assist in monitoring the public environment and respond to disruptions. The Library Specialist I will also act as a contact point to assist with library user environmental issues, respond and takes appropriate action when security and/or fire alarms are set off or other building crises occur. If this job description sounds interesting to you, we invite you to apply to be considered for this opportunity.

 

What You Need to Know

Starting Salary: $15.85 per hour

Work Schedule:

• Able to work Sunday through Thursday from 5:45 pm – 2:15 am with a 30-minute lunch included

• Able to adjust schedule on an occasional basis to help cover during extended hours or in the event of an emergency

• Able to work early evenings or days during periods between academic semesters

Required Education and Experience: 

• High school diploma or equivalent

• One year of related library, office or customer service experience

  

Required Knowledge, Skills, and Abilities: 

• Ability to multi-task and work cooperatively with others

• Knowledge of email, spreadsheet applications, and internet searches

• Great interpersonal skills

• Reliable attendance

• Excellent communication and customer service skills

Preferred Education and Experience: 

• Great conflict resolution skills

• Ability to exercise discretion in interpreting guidelines and decision-making

Physical Requirements: 

• Ability to move medium weight boxes, books, heavy book truck or similar items

• Ability to handle material which can contain dust or microscopic mold spores

• Ability to move throughout the buildings, including narrow aisles and small study rooms

• Ability to operate key and numeric keypad door locking systems

Responsibilities:

• Desk Operations: Provides general front desk service coverage during assigned hours. Provides basic assistance in accessing resources.  Uses library computer system to charge/discharge materials to users. Demonstrates basic conflict resolution skills with users. Collaborates with other weekday, early morning and night/weekend support staff. Provides best service possible to library users through participatory decision-making and implementation of operations and guidelines. Supports quality of work life initiatives; and attends library and unit meetings and trainings as needed.

• Support of User Environment: Assists in monitoring the public environment and responds to disruptions. Opens and checks public areas for access by users. Follows up on any outstanding facility issues related to access to public study spaces from the previous evening. Performs study area sweeps for compliance with food/drink/noise guidelines. Serves as contact point for reporting and follow up with appropriate authorities (facilities, UPD, etc.) on environmental problems during overnight/early morning hours.  Periodically reviews status of group study rooms/chalk boards/bulletin boards and computers in order to support an inclusive and welcoming environment.

• Assists Library Users: Conducts information interviews with library patrons and assists them in understanding the library systems. Gives directional assistance in accessing needed resources. Interprets and explains library guidelines. Provides effective referrals to unit supervisors or other library service desks as appropriate. Explains availability of library resources. Uses the public online catalog to direct users to materials in the collection. Directs users to services available on the library web site. Assists users in the collection areas and remote computer pods during building environmental sweeps.

• Service Desk backup: Provides desk coverage to other Library service point locations across campus as needed and assists with covering for staff shortages and/or special hours (ex: extended hours for finals). 

• Emergency Response: Responds and takes appropriate action when security and/or fire alarms are set off or other building crises occur, facilitates safe evacuation, implements administrative Call Tree, performs post event department checks, and performs other duties as assigned.

Why Texas A&M University? 

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities.  Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. 

• Health , dental , vision , life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

• 12-15 days of annual paid holidays 

• Up to eight hours of paid sick leave  and at least eight hours of paid vacation each month

• Automatically enrollment in the Teacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time

• Professional Development: All employees have access to free LinkedIn Learning  training, webinars, and limited financial support to attend conferences, workshops, and more 

• Employee Tuition Assistance and Educational Release time   for completing a degree while a Texas A&M employee

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.