Library Specialist – Guest Services

University of Texas at Arlington, United States

Updated: 2 months ago
Location: Arlington, TEXAS
Deadline: ;

Position Information


Posting Number S05147P
Position Title Library Specialist – Guest Services
Department Library
Location Arlington
Job Family Library
Position Status Full-time
Work Hours Standard
Work Schedule
Tuesday – Saturday: 2:00 p.m. – 11:00 p.m.
OR
Sunday – Thursday: 10:00 a.m. – 7:00 p.m.
  • Non-traditional work hours such as nights, weekends, and holidays depending on the needs of the university community.
  • Flexibility is required to ensure the department is appropriately staffed in order to satisfy all service needs.
  • Professional development, conferences, and training may require travel and/or overnight accommodations.
Open to External and Internal
Salary Salary is commensurate based on qualifications and relevant experience up to $35,000.
Duration Funding expected to continue
Pay Basis Monthly
Benefits Eligible Yes
Benefits at UTA
We are proud to offer a comprehensive benefits package to all our employees at the University.
To help you understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
University Information
The University of Texas at Arlington is located in the heart of the Dallas-Fort Worth-Arlington metroplex, a vibrant and diverse metropolitan area that is home to over 7 million people, one of the fastest-growing tech economies in the United States, and a wide array of arts, entertainment, and cultural activities. UTA is a comprehensive teaching, research, and public service institution dedicated to the advancement of knowledge through scholarship and creative work. The University is committed to providing access and ensuring student success, and to a culture of innovation, entrepreneurship, and commercialization of discoveries by our community of scholars. With an enrollment of more than 40,000 students, UTA is the second largest in the University of Texas System. As a result of its combination of rigorous academics and innovative research, UTA is designated as a Carnegie R-1 “Very High Research Activity” institution. UTA ranks No. 4 nationally in Military Times’ annual “Best for Vets: Colleges” list and is among the top 30 performers nationwide for promoting social mobility of its graduates (U.S. News & World Report, 2023). UTA is designated by the U.S. Department of Education as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI), and it has one of the top 5 most ethnically diverse undergraduate student bodies in the United States (U.S. News & World Report, 2023). Its approximately 270,000 alumni, including some who occupy leadership positions at many of the 24 Fortune 500 companies headquartered in North Texas, contribute to UTA’s $22.2 billion annual economic impact on Texas.
Furthermore, UTA is poised to experience widespread growth in the near future. The university recently launched the first phase of its RISE 100 initiative aimed at recruiting 100 new tenure-system faculty to amplify research standing and position UTA as a leader in key scholarly areas; more details are available at https://www.uta.edu/administration/president/strategic-plan/rise100 . The successful candidate for this position will have the opportunity to join UTA during an exciting period of growth and contribute as the university broadens its impact.
Job Summary
The Library Specialist provides leadership for extraordinary customer service experiences within a dynamic, high volume, 24/7 perpetual beta environment by assisting with student hiring, training, and supervision for the Guest Services division of Community Engagement Department. The library has various locations across campus. This is a non-tenure track position.
Essential Duties and Responsibilities
  • Engages in a team-based leadership model to manage circulation processes and the Libraries’ general service areas which include the first floor, second floor, West Campus Library, and North Campus Library.
  • Assist with the hiring, supervision, and training of a talented pool of students who will provide high-level customer experience and lending services.
  • Collaborate with colleagues throughout the Libraries and across campus to highlight and connect students, faculty, and staff with Libraries’ services, resources, and partnerships that meet their needs.
  • Performs other duties as assigned.
Required Qualifications
  • High School diploma or GED.
  • Two (2) years related experience.
  • Computer literate and technologically adept.
  • Proficiency in MS Office Suite, specifically Outlook, Word, and Excel.
  • Proficiency in Windows Operating System and file management.
Preferred Qualifications
  • Bachelor’s degree or equivalent experience.
  • Experience managing hiring processes.
  • Experience with employee scheduling.
  • Experience with staff onboarding.
  • Public services or customer service experience in an academic library or related environment.
  • Supervisory experience.
Knowledge, Skills and Abilities
  • Ability to work collegially and collaboratively with people of different backgrounds.
  • Ability to foster a positive working environment and model the Libraries’ values through daily actions and behaviors.
  • Advanced project planning and management skills.
  • Ability to lead, cultivate, and empower staff.
  • Effective time management skills.
  • Advanced customer experience skills.
  • Ability to communicate effectively, including excellent interpersonal skills as well as verbal and written skills.
  • Ability to pay attention to detail.
  • Ability to transfer and apply knowledge and experience to new situations.
  • Ability to analyze situations and make sound decisions.
  • Ability to excel in a “perpetual beta” environment, with frequent change and intelligent risk-taking.
Other Requirements
Working Conditions
  • Exposure to standard office conditions.
  • Repetitive use of a keyboard at a workstation.
  • Manual dexterity.
  • Light lifting and moving.
Special Conditions for Eligibility
CBC Requirement
It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
EEO Statement
It is the policy of The University of Texas at Arlington (UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally-protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
ADA Accommodations
The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email [email protected] .


Posting Detail Information


Number of Vacancies 2
Open Until Filled
Minimum Number of References Required 3
Maximum Number of References Accepted 3
Special Instructions to Applicants
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.

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