Learning Space Technician

University of New Hampshire, United States

Updated: about 1 month ago
Location: Plymouth, MASSACHUSETTS
Deadline: ;

Position Details
Summary


Operating Title Learning Space Technician
Long Classification Title Information Systems Specialist
Campus Location Plymouth
Department UNH Enterprise PSU Position Org
Summary of Position
In coordination with USNH ET&S Learning Space Technologies Service Line teammates, this person maintains private subnet of remote audiovisual network controllable system devices across the Plymouth campus. Position provides Tier III troubleshooting for incident and problem resolution of classroom and conference room audiovisual technologies and equipment, both onsite and remote.Responsible for pushing firmware updates and control system updates; maintaining known issues and versioning logs. Responsible for interacting with vendors, maintaining relationships. Consults with clients (faculty, staff, students) to provide needs analysis for AV (sound, projection, lighting and video streaming) for classes, live and virtual events. Serves as the lead technician on site for event AV. Installs new and redesigned classroom and conference room audiovisual systems. Develops testing plans and oversee testing. Makes recommendations regarding purchases of audiovisual system equipment needs, configurations, supplies.
Maintains loaner service, coordinate loans, receipt of loans, check-in, check out. Maintains database of asset/ equipment inventory; e.g. loaner pool, special event equipment and classroom inventories. Serves as lead Incident Management coordinator- Monitor current and past trouble tickets, assign, close, resolve, escalate as needed; grouping related incidents as Problems (currently TeamDynamix).
Assists in the development and training of PSU Technical Services Student staff, Provides mentoring and job shadow opportunities for student technicians.
Acceptable minimum level of education Bachelor's
Acceptable minimum years of experience 3 years
Additional Job Information
Posting Number PS4403FY24
Other minimum qualifications
Must be able to lift equipment up to 40 pounds. Must be able to be certified as a defensive driver of University vehicles DDC-4.
Additional Preferred Qualifications
CTS Certifications through the AVIXA Trade Organization preferred. Crestron, Inc. Certifications also preferred.
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting https://jobs.usnh.edu/postings/59454
Percent Time Information (FTE) 1.0
Grade 18
EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond. Plymouth State University (PSU) is transforming the campus to create a first-of-its-kind university holistically organized around integrated clusters. Our goal is to provide a dynamic interdisciplinary and innovative learning environment. Students, faculty, staff, and community will connect to solve real-world challenges that will benefit people and organizations at all levels. We are a residential and comprehensive university with a warm and engaged learning community focused on teaching excellence and regional engagement. The University is located in the heart of the Lakes Region and White Mountains of New Hampshire and serves approximately 4,300 undergraduate and more than 2,000 graduate students. Our Integrated Cluster Learning Model amplifies the educational experience and strengthens the institution’s legacy of interdisciplinary study and applied experiential learning. PSU students will work in teams with faculty and partners within 7 Integrated Clusters of degree programs: Exploration and Discovery; Innovation and Entrepreneurship; Arts and Technologies; Health and Human Enrichment; Justice and Security; Education, Democracy and Social Change; and Tourism, Environment, and Sustainable Development. Now is an exciting time to join Plymouth State and help shape our new kind of university and ultimately tomorrow’s leaders. Surrounded by lakes and mountains, PSU’s 170-acre campus provides students with an outstanding natural laboratory for learning and an ideal setting for outdoor recreation. PSU has consistently earned national recognition for its commitment to community service, environmental sustainability, academic excellence, and employee wellness.
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

Posting Details


Posting Date 02/26/2024
Open Until Filled Yes
Closing Date
Posting Open to Internal Candidates Only? No
Interested Internal Candidates Exist? No
Job Category Salaried Staff (Exempt)
Appointment Type Regular
If TERM position provide projected end date
Equipment/Instruments
Windows operating system desktop of laptop (60%)
LCD or Laser Projectors (4%)
Live event audio mixing consoles (5%)
Live event switching equipment (4%)
Public Address System Components (6%)
Digital Signal Processing (4%)
Camera operation and control (4%)
Van (6%)
Printer/copier (2%)
Recording devices/ microphones (5%)
Drivers License and Physical Requirements. Please check all items that apply. Valid Drivers License and Safe Driving Record

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