Lead IT Consultant, College of Arts Media & Communications

Updated: about 6 hours ago
Location: Northridge, CALIFORNIA
Deadline: Open until filled

Apply now Job no:537575
Work type:Staff
Categories:Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology

Major Duties

Under the general supervision of the Director of Finance and Operations (DFO), the Lead Information Technology Technician provides technical support and guidance for college administrators, faculty, and staff. The incumbent oversees and guides college faculty and staff regarding information technology-related matters and is the primary contact person for college networking and IT matters such as internet, emails, network switches, network routers, data security, and IT asset security.

  • Trains and onboards department IT/Instructional techs; serves on search & screen committees for IT recruitments; guides and verifies department IT/Instructional techs are following all IT policies and procedures; leads and completes computer refresh and other information technology acquisitions.
  • Responsible for surveying equipment refreshed by the Dean’s Office or other college-led initiatives. Coordinate with Physical Plant Management’s (PPM) Asset Management
  • Responsible for maintaining the college Inventory; creating and maintaining a list of college computer labs and equipment; coordinating with department instructional techs, Department Chairs, and DFO in identifying instructional lab equipment needs from procurement to installation.
  • Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/lz0d509ouigcff0c2usgc1gef7hakzpg


  • Equivalent to graduation from an accredited four-year college or university in a related field.
  • Certification training and applied experience may be substituted for the required education, on a year-for-year basis.
  • Three years of full-time, progressively responsible field-related experience that includes knowledge of relevant hardware, software, maintenance, and user support.

Knowledge, Skills, & Abilities

  • Thorough knowledge of a variety of software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Ability and specialized skills to: apply and assess user needs; identify, analyze, and address user problems; analyze problems and propose effective solutions; understand functional and procedural requirements and develop alternative solutions; relate system solutions to departmental management and staff; communicate effectively both orally and in writing; make presentations; conduct meetings; develop and/or provide user training; and establish and maintain cooperative working relationships with students, faculty, staff, and administration.

Pay, Benefits, & Work Schedule

  • The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
  • Classification: Information Technology Consultant / 0420 / 2
  • The anticipated HIRING RANGE: $4,912 - $7,300 per month, dependent upon qualifications and experience. The salary range for this classification is: $4,912 - $12,124 per month.
  • HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends.  
  • This is a Regular position with a one-year probationary period. 
  • No content is listed in the posting regarding telecommuting

General Information

  • Applications received through April 18, 2024 will be considered in the initial review and the review of applications will continue until the position is filled.
  • This position is a sensitive position as designated by the CSU.
  • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
  • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements outlined in CSU Executive Order 1083 as a condition of employment.
  • Per the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
  • Candidates should apply by completing the CSUN online application. To apply and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
  • The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race or ethnicity, religion or religious creed, nationality, age, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, marital status, veteran or military status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.

Advertised:Apr 05, 2024 (9:00 AM) Pacific Daylight Time
Applications close:Open until filled

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