LAN Engineer

The Johns Hopkins Bloomberg School of Public Health Office of Information Technology (BSPH IT) seeks a LAN Engineer who performs the development and implementation of advanced server hardware configurations, sets up and manages system monitoring tools, sets up and manages automatic software distribution packages, tests changes to the environment, investigates and recommends tools to support environment, and manages customer relations.

Specific Duties & Responsibilities

• Develops the ability to apply basic steps to problem solving, distinguishing between symptoms and causes.
• Responsible for evaluating current systems, and able to implement procedural or technical changes to address problems that are moderately complex in nature.
• Leads the creation of functional and procedural guides and white papers and prepares on-call documents.
• Reviews and establishes documentation standards: change/maintain documentation and critique life-cycle documents.
• Creates documents and change processes through communicating with peers and presenting issues to management in a timely manner.
• Teaches others to make optimum use of the operating systems.
• Uses standard operating system utilities.
• Has strong knowledge of anti-spyware/anti-virus tools.
• Uses system knowledge and performs critical thinking to evaluate and resolve technical or procedural problems.
• Researches and recommends changes to reduce costs and maximize system use.
• Plans and conducts presentations.
• Schedules meetings to resolve business issues, and schedules appropriate resources for the meeting.
• Prepares agendas, performs gate-keeping duties, produces minutes and follow-up action items.
• Will take on role of a Project Leader for large assignments.
• Assists in the planning of large-scale systems projects through vendor comparison and cost studies.
• Aids in meeting target dates.
• Keeps all groups informed of project progress.
• Recommends course of action to Project Lead or Manager.
• Participates in implementing procedures.
• Knows the purpose of data gathering and analysis.
• Uses data flow diagrams and documentation to perform.
• Learns how to work with customers and technical staff to define requirements, create forms, screens, and reports as necessary.
• Defines file indexes, space requirements, backup and recovery procedures.
• Familiar with and possibly uses file or db access language.
• Familiar with basic design structure.
• Develops the ability to identify crucial data and defines restart/recovery procedures.
• Learns to design controls and develop strategies for client/server implementation.
• Must be able to read, design, and create metrics and goals.
• Develops task estimates utilizing estimate techniques.
• Develops test plans and develops test problem reports.
• Interprets logical representations of systems or programs.
• Trains technical and/or user staff in their work processes and competencies.
• Provides guidance and direction to technical staff as well as feedback to management for technical performance of analysts.
• May be required to work off hours as needed in support of changes of the environment as well as on-call responsibilities.

Additional Knowledge, Skills & Abilities

• Proven ability to understand complex issues.
• Ability to teach others.
• Supports and manages department servers and applications running on those servers.
• Typically, the person who has accountability and responsibility to take down a system.
• Makes independent decisions, e.g., configuration, server platforms, operating systems, and how to partition.

Minimum Qualifications

• Bachelor's Degree.
• Two years related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Classified Title: LAN Engineer
Role/Level/Range: ATP/04/PD
Starting Salary Range: Min $62,300 - Max $109,000 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: Monday to Friday: 8:30 am – 5 pm
Exempt Status: Exempt
Location: Hybrid/School of Public Health
Department name: ​​​​​​​BSPH IT Operations
Personnel area: School of Public Health 

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at [email protected] . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.