IT Vendor Performance - Coordinator 3

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You must complete all required portions of the application and attached the required documents in order to be considered for employment.  

Department

Medicaid Project Management Operations

Job Summary

Job Description
• Assist in establishing policies, standards, processes, and templates for working with vendors and providing vendor governance. 
• Assists in the development and management of relationships with vendors and the technology/program teams they support. Act as a mediator for internal conflicts regarding issues related to IT vendor management. Interface, interact, and communicate with executives, program teams, fiscal/FMO, budget, procurement, and technical teams.
• Assists in manage relationships with vendors for contract compliance, build a main vendor repository to ensure effective contract management and vendor relationships, and plan for major software upgrades, ensuring that change management procedures/methodologies are used.
• Provides assistance with the development of the communications process with vendors. This can be accomplished through a combination of vendor reports and internal information gathering. (Who can communicate on what issues and topics, and under what forms and forums?) Note: Vendors will seek to connect through as many contacts within Medicaid as possible, but this can quickly get out of control and result in conflicting agreements.
• Develops an understanding of IT vendor spending by category, cost center, and vendor along with damages and retainage language.  Assist with implementing and managing procedures for assessing damages.
• Help ensure there are clear metrics across all key performance indicators (KPIs) to ensure strong performance management of each vendor. Collect, consolidate, and communicate detailed reports and key vendor data to stakeholders on vendor performance, risk, and relationships. Foster analytics-driven decisions based on this data.
• Collect reporting requirements, and develop vendor scorecards and dashboards that present relevant data tailored to the audience. Focus vendor performance metrics on technical, process, and business outcomes and contract compliance. 
• Assist IT vendor management supervisor and IT procurement with vendor evaluation and selection criteria, procedures, and best-practice tools and templates. 
• Other duties as assigned.

Required Qualifications:

• Bachelor's degree or six years of professional experience in lieu of degree.
• Minimum two years of professional experience in federal/state programs, healthcare, or fast paced office environment.
• Minimum of one year of experience managing multiple projects, assignments, and competing priorities. 
• Ability to connect with others and network to create strong business relationships.
• Experience presenting information to technical and non-technical audiences.
• Excellent analytical skills, effective organizational and time management skills
• Advanced Microsoft Excel and/or Microsoft Office skills.

Desired Qualifications:

• Advanced degree.
• Minimum of two years of experience managing multiple projects, assignments, and competing priorities. 
• Minimum of two years of experience with Medicaid.
• Minimum of one year of professional experience with federal funding guidelines or vendor management.
• Minimum one year of supervisory experience.

Required Attachments

Please upload the following documents in the Resume/Cover Letter section. 

• Detailed resume listing relevant qualifications and experience;
• Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems;
• Names and contact information of three references;
• Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher).

See Diversity Statement instructions by clicking this link: https://www.uno.edu/careers/diversity-instructions

Applications that do not include the required uploaded documents may not be considered.

Posting Close Date
This position will remain open until filled.

Note to Applicant:

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.

  

References will be contacted at the appropriate phase of the recruitment process.

  

This position may require a criminal background check to be conducted on the candidate(s) selected for hire.

  

As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks.

The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer.  We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.