IT Support Professional Sr (Windows Administration)

Updated: 25 days ago

IT Support Professional Sr (Windows Administration)(
Job Number:
 0174797)



Description

 

Job Purpose: Provide unit level support in the installation, operation and maintenance of a wide variety of applications within a diverse customer base. Position typically addresses highly complex issues using advanced system/infrastructural concepts and campus objectives and working with a high degree of autonomy. May manage project teams.


Major Responsibilities:

  • Lead in understanding business needs of the unit supported to define new solutions and technology applications to serve them.
  • Provide expert technical advice and/or leadership to technical teams.
  • Diagnose and resolve highly complex technical problems with computer hardware, software and servers.
  • Identify and implement server replacement or upgrades.
  • Analyze and resolve highly complex workstation, application and server related problems.
  • Deliver technical related presentations to other systems support personnel and unit administrators.
  • Develop and recommend standard operating procedures
  • Perform other related duties as assigned.

Basic Qualifications:

  • Education: Bachelor's degree or equivalent combination of education and experience
  • Work Experience: Four to six years job related experience.
  • Certifications: N/A
  • Skills: This job requires expert knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring an in-depth understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, technical/project leadership, customer service, system documentation and communications.




Qualifications

 

Preferred Qualifications:

  • Preferred Education:  N/A
  • Preferred Work Experience:  Windows administration including experience with Active Directory, Windows 2012 Server, and Windows 7 & 10 
  • Preferred Certifications:  N/A
  • Preferred Skills:  Working knowledge of Microsoft Deployment Toolkit (MDT), System Center Configuration Manager (SCCM), and/or automated deployment and configuration tools; Familiarity with Mac and/or Linux

Additional Information: N/A


Impact & Influence: This position will interact on a consistent basis with: Users within assigned unit which include management, faculty and staff personnel. This position typically will advise and counsel: Users and other support personnel. This position will supervise: N/A (project direction only).




Job
: Information Technology
Primary Location
Georgia-Atlanta
Organization
: College of Sciences
Job Posting
: Apr 21, 2017, 11:12:13 AM


Hiring Range: NS
Schedule
: Full-time

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