IT Manager

YSM ITS Medicine & Health - Technology Support Services, IT Support

87375BR

University Job Title

Manager, IT

Bargaining Unit

None - Not included in the union (Yale Union Group)

Compensation Grade Profile

GS-3j

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Computing and Information Systems

Total # of hours to be worked:

37.5

Work Week

Standard (M-F equal number of hours per day)

Work Location

Medical School Campus

Worksite Address

127-153 College Street
New Haven, CT 06510

Position Focus:

Acts as a technology advisor for Yale School of Medicine (YSM) addressing existing and emerging technology needs. Advise and mentor the IT team members around professional development and advancing the priorities of the larger Technology Support Services team. Leads specific projects and initiatives within the Technology Support Services team. Monitors and manages workloads across the IT support teams. Adjusts staffing assignments as required. Works closely with the YSM AV support team helping to coordinate and, where possible, integrate our support operations.

Essential Duties

1. Provides supervision to a unit or group of operational or technical employees. 2. Establishes and delegates day-to day tasks to meet unit/department objectives. 3. Ensures compliance with department, University policies, procedures, and internal controls. 4. Ensures accountability and stewardship of operational, financial and staff resources in compliance with department & University standards. 5. Oversees and manages segments of larger projects, developmental trainings, presentations, and communications. 6. Provides coaching, training, and mentorship to level 1 and 2 staff and/or non-exempt staff. .

Required Education and Experience

Bachelor's Degree and four years of experience or equivalent education and experience.

Required Skill/Ability 1:

Developed analytical, critical thinking and problem-solving skills.

Required Skill/Ability 2:

Developed interpersonal, written, communication, presentation, and organizational skills.

Required Skill/Ability 3:

Proven ability to lead and manage staff.

Required Skill/Ability 4:

Proven expertise with systems analysis methods and techniques.

Required Skill/Ability 5:

Knowledge of commonly used concepts, practices, and procedures.

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines

Additional Background or Health Screening Requirements

Selected incumbent must have successful completion of a DMV check and a valid driver’s license.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus