International Admissions Advisor

Adler University is a value-centered and growing institution that is seeking an International Admissions Advisor to join the Office of Admissions. This position reports to the Director of Admissions and Program Innovation, assisting with all aspects of the admissions and recruitment process. As a member of the Admissions team at the Vancouver Campus, this position will be responsible for meeting enrollment goals through conversion of leads and applicants and maintaining the student experience throughout the application process. The Advisor is also responsible for maintaining accurate application and inquiry records via accurate and timely data input into the student database student management systems. 

The primary responsibilities of the Advisor include documenting responses to admissions inquiries via phone and email, documenting and responding to applicants regarding their application and materials submitted, proactive follow-up with applicants and inquiries on a regular basis, and maintaining a positive student experience. Additionally, the Advisor will represent Adler University at on-campus and online events, as well as off-campus recruiting events, conduct campus tours, and advise applicants. The Advisor will organize admissions interviews and related activities to support the application evaluation process.

Responsibilities:

• Act as a primary contact person for applicants and support them through the admissions process.
• Review all application materials, review files for required prerequisites, review documents for content and writing quality. Prepare files for Admissions Committee review and coordinate with faculty members.
• Advise students regarding career or vocational matters including academic history and résumé preparation, admissions interview skills, and potential career exploration after graduation.
• Maintain regular, documented contact with all applicants and prospective students.
• Coordinate admissions interviews with faculty members.
• Organize and attend off-campus recruitment activities to provide academic and admissions information regarding the University to prospective students and educational professionals.
• Coordinate and conduct on-campus admissions events, give presentations, facilitate team meetings when required and conduct Campus tours.
• Coordinate counselling skills workshops.
• Answer questions about the University’s programs, admissions requirements, policies and procedures, tuition and finances, housing and relocation information.
• Coordinate and participate in student orientation.
• Process incoming student applications, acceptance paperwork, and tuition deposits.
• Consult with faculty and other departments on various issues/concerns regarding programs, student experiences, and admissions.
• Conduct course registration advising and onboarding support for newly admitted students such as course and program selection, timetables, scheduling and relocation/housing.
• Execute written and verbal correspondence to applicants and admissions inquiries.
• Other duties as assigned by the Director of Admissions.

Qualifications:

• Bachelor’s degree required; Master’s degree preferred.
• 2-3 years of experience in post-secondary admissions, with an understanding of the graduate student market. 
• Experience advising international students regarding study permits.

• Ability to travel to off-campus events as needed. These events require the ability to physically transport materials, set-up admissions display, and stand for extended periods of time.

• Availability to work evenings and weekends as required.
• Student management database experience preferred.

• A strong alignment with the mission and values of Adler University.

• Strong computer skills with standard computer programs such as Microsoft Word, PowerPoint, and Excel.

• Excellent follow-up, communication, and public speaking skills.
• Extremely organized and able to multitask in a fast-paced environment.
• Strong cross-cultural interpersonal skills.

• Keen attention to accuracy and detail.
• Ability to work independently and proactively as well as function as a contributing team member.

Work Schedule:

Primarily Monday through Friday. Some evening and weekend hours may be required.

Expected Salary Range: $50,000 - $55,000 CAD

Work Environment:

The usual and customary methods of performing the jobs’ functions require the following physical demands: some lifting, carrying, pushing and/or pulling, and significant fine finger dexterity. Generally, the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment.

Universal Core Behaviors:

Communication:

• Effective oral and written communication.
• Exhibits good listening and comprehension skills.
• Keeps others informed, as well as responds, in a timely manner.
• Demonstrates follow through between words and actions.
• Responds with tact, diplomacy, respect, and composure when dealing with others.
• Promotes the spirit and essence of the University’s vision, mission, values, and key strategies through both verbal and written communication.

Teamwork and Collaboration:

• Cooperates with others toward the achievement of common goals.
• Seeks consensus and win-win solutions to problems and conflicts.
• Contributes actively and participates fully in team initiatives.
• Puts success of the team above own interests.
• Builds and maintains constructive work relationships.

Responsive to Change:

• Supports changes in the work environment.
• Displays a proactive, problem-solving approach toward work.
• Committed to life-long learning by continuously increasing skills, knowledge, and effectiveness.
• Actively seeks and initiates creative and innovative solutions.
• Exercises sound, accurate, and informed independent judgment when needed.

Quality-Driven and Accountable:

• Results-oriented and committed to quality through continuous process improvement.
• Eliminates ineffective activities and closes performance gaps.
• Anticipates and responds to customer needs.
• Monitors own performance, accepts responsibility for actions, and actively seeks feedback.
• Meets deadlines and completes projects and activities in a professional, timely manner.
• Seeks opportunities to increase productivity and/or reduce costs while maintaining highest quality standards (fiscally responsible).

Support of Vision, Mission, Values, Key Strategies:

• Supports and models the University’s values of social interest, compassion, justice, respect for

      the individual, honors diversity and difference, intellectual rigor, optimism, and collaboration.

• Articulates the University’s vision, mission, and key strategies in a way to educate others.
• Demonstrates active commitment in advancing the University’s vision, mission, and key strategies.

• Exhibits personal integrity, honesty, zeal, and compassion.
• Aligns work processes to advance the University’s strategic plan.

Equal Opportunity Employer

Adler University is committed to the principle of equal employment and advancement opportunity for all employees and potential employees, along with a discrimination and harassment-free workplace environment. Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.