*Internal Only* Veterans Affairs Enrollment Services Specialist 00695

Christopher Newport University, United States

Updated: 1 day ago
Location: Newport News, VIRGINIA
Job Type: FullTime
Deadline: 08 Jul 2024

Posting Details
Position Information


Working Title *Internal Only* Veterans Affairs Enrollment Services Specialist 00695
Role Title Education Support Specialist II
Position Number 00695
FLSA Non Exempt
Appointment Type Full Time
Type of Posting Current CNU/Agency Employees Only
Is Sensitive Position?
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Designated Personnel Yes
Responsible Employee
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This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.
Statement of Economic Interest No
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Is this a restricted position subject to availability of funding?
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Departmental Objective
To support the “Students First” philosophy by providing exemplary service and support to increase the ease of the registration and matriculation of students. To promote the success of CNU students as we assist them in achieving their goal of graduation.
Purpose of the Position
Assists with the review and certification of credit hours for VA education programs toward approved academic programs. To serve as a VA certifying official by reviewing claims for VA benefits, primarily for Post-911 GI Bill recipients, and by submitting certifications/verifications through the Enrollment Manager portal on a regular basis, both pre- and post-registration. To assist students with questions related to VA benefits, in-person, over the phone, and via email. Assists with the day-to-day operations of addressing the needs associated with the U.S. Department of Veterans Affairs benefits, Federal policies, and state and institutional policies and regulations as related to students of military families. Familiarization and ability to interpret and communicate complex University policies and federal laws, such as the Family Educational Rights and Privacy Act. Uses independent decision-making and problem solving within complex guidelines.
Knowledge, Skills, and Abilities Related to Position
  • Knowledge of higher education and university policies and procedures
  • Knowledge of spreadsheet and database software
  • Ability to interpret and communicate complex policies, procedures, rules, and
  • regulations
  • Ability to function well in a high volume, stressful environment
  • Ability to work cooperatively with a diverse population
  • Ability to work independently with detailed information
  • Ability to interpret, communicate, and apply regulations and legal statutes
  • Strong computer skills for data entry tasks, scanning, and business correspondence with a keen attention to detail
  • Strong oral and written interpersonal communication skills
  • Excellent organizational skills
Education, Experience, Licensure, Certification Required
Education: High school diploma or equivalent
Experience:
Experience working with confidential information
Additional Consideration(s)
Education: Bachelor’s degree or higher in a related field
Experience:
Experience with Banner
Experience working in higher education setting
Experience working with veterans affairs or other government regulated programs
Experience as a Veteran Affairs School Certifying Official to include working
in Enrollment Manager
Salary Information Internal Only. Starting at $33,279 Commensurate with Education and Experience.
CNU Information
This position includes Commonwealth of Virginia and Christopher Newport University employee benefits. CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other options. Available leave includes vacation, sick time, personal time, and volunteer/service leave. State employees are eligible for discounted travel, banking, legal and retail services, among others. To view more information about our benefits, please visit https://cnu.edu/hr/benefits/ .
Role Code 29143
Conditions of Employment
This is a classified position. New and returning classified employees are required to complete a 12-month probationary period;
Selected candidate must attend 2-day New Employee Orientation Program.

Posting Detail Information


Posting Number PS997P
Number of Vacancies
Posting Date 07/01/2024
Closing Date 07/08/2024
Open Until Filled No
Special Instructions to Applicants
Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.
CNU will only accept online applications through the jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North – 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).
Applicants who possess an Interagency Placement Screening Form (Yellow Form) or Preferential Hiring Form (Blue Card) as issued under Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms with their application, in order to receive credit.
Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx or call DARS at 800-552-5019.
CNU, an Equal Opportunity Employer (EOE), is fully committed to access and opportunity.
Quick Link for Direct Access to Posting https://jobs.cnu.edu/postings/17786
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EEO/Diversity Statement(s)
Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.
Notice of Non-Discrimination & Title IX Policy Statement

Christopher Newport University and its employees demonstrate a positive and professional attitude. Practices inclusive leadership and treats everyone with dignity and respect. We value diversity and are committed to creating an inclusive environment for all employees, as well as fully support the “Students First” value. 

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