Instructional Technology and Design Specialist

21-May-2024

School of Nursing - Operations

88532BR

University Job Title

Instructional Technology Specialist

Bargaining Unit

None - Not included in the union (Yale Union Group)

Compensation Grade

Administration & Operations

Compensation Grade Profile

Supervisor; Senior Associate (23)

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Computing and Information Systems

Total # of hours to be worked:

37.5

Work Week

Standard (M-F equal number of hours per day)

Worksite Address

400 C28 Admin West Campus Drive
Orange, CT 06477

Position Focus:

Yale School of Nursing (YSN) is seeking an Instructional Technology and Design Specialist to join the dynamic and growing Office of Teaching and Learning (OTL). YSN, located on the beautiful and sprawling grounds of Yale West Campus, is conveniently located near major highways.  The Yale West Campus has a lot to offer including free parking, woodland walking trail, café and terrace dining, farm, The Barn at West Campus for special events, a fully equipped conference center, outdoor space to relax and unwind, wellness events (mindfulness exercise, to nature walks and yoga), and Fitness Center (free for the West Campus community)! Photo Gallery Tour | Yale West Campus

Reporting to the Director of Instructional Design and Learning Technology, the Instructional Technology and Design Specialist would be an integral part of the team, responsible for supporting instructional design, academic technology, and media-enhanced teaching and learning. Works closely with faculty and staff to strengthen the adoption of creative and effective solutions to extend the School's degree and non-degree instructional programs in campus-based, online, and blended settings. As a YSN liaison for technology-assisted teaching and learning, the Specialist will maintain an advanced working fluency with state-of-the art technologies and teaching practice. In all work, supports YSN diversity and inclusion values and commitments .

A cover letter and resume are required with this application.

• Pairs educational objectives with appropriate learning technology and provides expert advice on course design and development.
• Assists in the design, creation, and organization of digital course materials for distribution across all learning platforms.
• Researches and identifies new trends in online/hybrid learning design and practice for enhancement and growth of the School’s programs.
• Provides training for faculty, staff, and students on the use of instructional technology tools and resources.
• Provides high-level service for the delivery and adoption of instructional technology products, pilots, services, and initiatives.
• Maintains the School’s learning management system (currently Canvas) and its effective application to the YSN curriculum.
• Assists with development, deployment, and support of student-facing orientation and similar setup/self-test resources, via synchronous and asynchronous venues.
• Collaborates with YSN A/V Services to assess, test, and advance the use of classroom technologies.
• Maintains in-depth knowledge and advanced working fluency with state-of-the art technologies.
• Manages relationships with external vendors to ensure timely troubleshooting, improve user experience, and generate opportunities for learning tool development.
• Manages assigned project tasks to ensure timely and high-quality outcomes. Provides regular status reports on assigned projects.
• Carries the highest possible degree of service and responsiveness in complex, multi-vendor, and multi-platform environments.
• Provides first- and second-tier support for all applications.
• Proactively identifies problem trends and known error conditions and works towards developing long-term solutions, independently and in conjunction with Yale partners and external vendors.
• Develops and maintains OTL support standards, procedures, and documentation as required.

Essential Duties

1. Identifies educational objectives and appropriate supporting technologies, and provides expert advice to faculty on course design and development. 2. Assists in the preparation of course materials for online distribution, uploading and organization of course materials, and production of digital resources that will be easily accessible online. 3. Serves as a primary technical support provider. 4. Designs, develops and deploys appropriate assessment tools to measure and evaluate all critical aspects of the online course environment. Researches and develops all necessary materials and benchmarking tools to obtain institutional approval for online courses. Participates in ongoing assessment of the effectiveness of the online course materials. 5. Establishes curricular standards. Assesses the web templates' capacity to accommodate a range of learning goals, instructional approaches, and online activities for courses across the educational curriculum. 6. Manages all online course development initiatives to ensure that program resources will meet expectations, while meeting schedule timeline and budgetary targets. 7. Provides expert advice on effective and efficient online teaching practices. Develops specialized faculty training materials as needed. 8. Develops an online orientation program, and provides ongoing support. Assesses support needs, and advances ongoing improvements accordingly. 9. Ensures the execution of the online program. Serves as a thought leader for online learning throughout the university. 10. Researches and identifies new trends in online learning design and practice. Makes recommendations to enhance and grow the program. 11. Manages relationships with external vendors involved in the production and delivery of courses. 12. May perform other duties as assigned.

Required Education and Experience

Bachelor’s degree in a related field three years of relevant work experience or an equivalent combination of education and experience.

Required Skill/Ability 1:

Knowledge of instructional design principles and practices applicable to hybrid, online, and classroom instruction. Proven ability with learning platforms (e.g., Canvas) and software used to develop and deliver instructional content.

Required Skill/Ability 2:

Proven experience developing functional, intuitive multimedia course materials and user documentation and tutorials concerning use of instructional technologies. Proven experience with supporting collaborative web/video conference tools (e.g. Zoom).

Required Skill/Ability 3:

Knowledge of presentation, video editing, and authoring tools, such as Camtasia, Panopto, etc.

Required Skill/Ability 4:

Enthusiasm, interest, and flexibility in acquiring new technology skills. Excellent organizational skills to contribute to team efforts in day-to-day operations and for special projects.

Required Skill/Ability 5:

Excellence in working under time constraints, managing competing requests for services, and successfully working on multiple projects. Excellent written, oral, and presentation skills. Strong customer service orientation.

Preferred Education, Experience and Skills:

Bachelor’s degree in instructional technology, instructional design, education, or related field. At least three years of related work experience or an equivalent combination of education and experience.

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus