Instructional Designer

• Review online and hybrid courses to ensure alignment with UMES quality standards
• Serve as lead design support for hybrid and online course development
• Provide one-on-one support to faculty in the learning management system with course builds.
• Facilitate Online Teaching Certification (OTC).
• Facilitate student orientations (such as Passport to Canvas and DTLE 099).
• Strive to increase digital teaching and learning expertise and stay current with current with LMS and other product enhancements and tools.
• Provide Student, Faculty and Staff support via office hours, email, phone calls, workshops, helpdesk tickets, and in person.
• Follow through on open issues until brought to completion.
• Collaborate with team members on departmental goals.
• Report on project progress on a regular basis.
• Perform other related duties as assigned.

• Master’s Degree or higher.
• One to three years’ experience working in an academic or educational setting.
• Experience and training in Instructional Design, Educational Technology, or a related instructional field.
• Experience with developing and supporting online and digital teaching and learning.
• Experience in LMS administration, course design and development, course and modality review, customer service, and project management.
• Experience with team collaboration and project progress tracking.

• Experience with Canvas LMS, Google Workspace for Higher Ed, and other instructional technologies.
• Related area degrees or certifications are a plus.

• Ability to develop and provide face-to-face and remote training.
• Ability to meet deadlines, maintain timetables, and accurately track project progress.
• Ability to work well with multicultural and diverse faculty, student, and staff population.
• Knowledge of teaching best practices
• Knowledge of software and platforms supportive of course development and instructional design
• Ability to effectively collaborate as a team member and independently work toward departmental goals..

UMES is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.