Information Technologist III (Open to Internal Candidates Only)

Updated: 6 days ago
Location: Durham, PENNSYLVANIA
Deadline: ;

Position Details
Summary


Operating Title Information Technologist III (Open to Internal Candidates Only)
Long Classification Title Information Technologist III
Campus Location Durham
Department UNH AT Application Admin/Management
Summary of Position
Under general direction, provide administrative software configuration, feature integration, technical support, troubleshooting, and system maintenance for the portfolio of software applications used and maintained by USNH Enterprise Technology and Services as well iLearnNH . These applications include, but are not limited to learning management, media hosting and delivery, student response, student success, campus portal, web surveying, lecture capture, web conferencing, and teaching evaluations. Apply knowledge of UNH business practices and policies and the role of products within the broader Information Technology ecosystem to obtain optimum results. Stay current with the latest versions, issues, and user communities surrounding specific products as well as overall trends and advancements in educational technologies and their support. Develop and maintain specialized knowledge of the complexities of application administration needs of a subset of the portfolio of applications. Collaborate effectively with application user support and training staff to maximize utilization of application features. Follow defined IT best practices. Participate in other Teaching and Learning Technology project work as assigned.
Acceptable minimum level of education Bachelor's
Acceptable minimum years of experience 3-5 years
Additional Job Information
Posting Number PS4608FY24
Other minimum qualifications
Bachelor’s degree and four years of experience in information technology field, Associate’s and six years, or combination of education and experience equal to eight years.
Familiarity with web-based, cloud-based, software-as-a-service applications
Ability to work collaboratively
Capable of troubleshooting complex problems
Able to prioritize workload and multi-task in a fast-paced environment
Additional Preferred Qualifications
Experience with any of the following technologies: Python, JavaScript, CSS, SQL, SOAP and REST-based APIs
Knowledge of information security best practices
Familiarity with ITIL/IT Service Management practices
Experience working within a higher education IT environment
Salary Information
Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting https://jobs.usnh.edu/postings/60952
Percent Time Information (FTE) 1.00
Grade 23
EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information
The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

Posting Details


Posting Date 05/03/2024
Open Until Filled No
Closing Date 05/13/2024
Posting Open to Internal Candidates Only? Yes
Interested Internal Candidates Exist? Yes
Job Category Salaried Staff (Exempt)
Appointment Type Regular
If TERM position provide projected end date
Equipment/Instruments
Drivers License and Physical Requirements. Please check all items that apply. None applicable


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