Human Resources Operations Assistant

About University at Albany:

Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research and public service engages a diverse student body of more than 17,900 students in nine schools and colleges across three campuses.

Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City and the Adirondacks.

Job Description:

The Human Resources Operations Assistant (HROA) works with a team responsible for providing excellence in service of daily processing of all employment related transactions for the approximately 4000 faculty, staff, and affiliates of the University at Albany. As a team, the HROA's provide support activities that facilitate the timely and accurate processing and communication of employment related matters serving as the foundation of providing a work experience supporting equity, inclusion, and a sense of the belonging the UAlbany community.

Essential Functions:

• Responsible for the accurate and timely processing of position and employment related transactions in the appropriate Human Resources Information Systems including SUNY HR, PayServ, NYSTEP, and UAlbany's IAS, for an assigned faculty and staff population of the University. 
• Receives, reviews, and audits employment requests submitted by University departments to enact changes to personnel, including but not limited to hiring, extending/renewing appointments, salary increases, additional compensation, promotions, leaves, and terminations. 
• Review and analyze weekly position, HR transaction, and payment error reports and work with internal and external partners to resolve issues to enhance the quality of data and to ensure the accuracy of payments.
• Ensures that personnel action details are communicated effectively and timely to Payroll, Benefits, and Budget for appropriate actions by their teams.
• Ensures compliance with applicable NYS Civil Service Law, SUNY's Policies of the Board of Trustees, and applicable bargaining unit agreements. 
• Responsible for learning and maintaining knowledge of the various rules and conditions impacting employment.
• Follows up with departments to verify and/or request additional information to requests that lack or exclude sufficient information.
• Works to build and maintain collaborative relationships with all HR partners across the university to build a culture of shared responsibility, accuracy, timeliness, and commitment to supporting our employees.
• Routinely identify opportunities for process and work improvements.
• As assigned, serve on committees and project teams to support HR and University improvements.

Job Requirements: 

• Knowledge of and commitment to diversity, equity, and inclusion.
• Ability to work with and protect confidential data.
• Ability to work effectively and efficiently within strict deadlines in a fast-paced professional environment.
• The ability to think critically, interpret general guidelines, and apply them to specific circumstances.
• The ability to understand general HR policies and procedures as they relate to the other HR units including Payroll, Benefits, Time Records and Employee Relations, and communicate those policies and procedures to departments and employees.
• The ability to work collaboratively and proactively with internal and external unit managers for successful outcomes.
• The ability to utilize Business Intelligence solutions, databases, and Excel to write/run data queries, manipulate results, and monitor/audit personnel activity.
• Ability to provide excellent customer service to constituents.
• Ability to occasionally work extended hours as necessitated during peak volume periods, typically near the start of the fall academic semester. 

Functional and Supervisory Relationships:

• Reports to Associate Director of HR Operations.
• Works as a team with other HR or Operations Assistants or Associates.
• Works closely with HR benefits and payroll staff.
• Works closely with SUNY System Administration University-Wide HR Staff.
• Works closely with HR business partners across the University.

Requirements:

Required Qualifications: 

• Bachelor's degree attainment by May 2024.
• Minimum of one year previous work experience in service-oriented field.
• Experience working with Microsoft Excel or related program.
• Experience working with IT-based applications for processing work.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.

Preferred Qualifications: 

• Bachelor's degree in business, HR, or related field.
• Experience working in human resources or related field.
• Experience with, or entering, data in IT-based applications.
• Experience generating reports and/or using a Business Intelligence Reporting Tool.

Additional Information:

Professional Rank and Salary Grade: Management/Confidential MP5; $50,000.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.  If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected] .    

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER

Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=172889  

Application Instructions:

Applicants MUST submit the following documents:

• Resume/CV
• Cover letter addressing all the required minimum qualifications and any of the applicable preferred qualifications
• A list of at least three references with contact information

Note: After submitting your resume/CV, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your UAlbany Careers Account to check your completed application.

A review of applications will begin on March 6, 2024, and the search will remain open until the position is filled.