Housing Key Control Coordinator

Details

Posted: 12-May-24

Location: Wilmington, North Carolina

Salary: Open

Categories:

Facilities//Maintenance/Trades
Staff/Administrative

Internal Number: 32137

Department: Housing and Residence Life - 40010

Brief Summary of Work for this position:

Brief Summary of Work for this Position:
The Housing Key Control Coordinator is responsible for coordinating all key related processes and procedures in Housing and Residence Life. This includes key auditing, distribution, tracking, and replacement. The Coordinator responds to Key/lock related work orders submitted to HRL to assess the concern and involve the UNCW Physical Plant Security department as appropriate. The coordinator also helps maintain the condition of our housing facilities by performing general maintenance work as assigned. The Coordinator assists with the auditing of the HRL warehouse.
Responsibilities Include:

• Manage access to all keys under the control of the Department of Housing and Residence Life (HRL)
• Create and manage processes for assigning and collecting keys for HRL staff, residential students, and contractors working in the HRL facilities
• Maintain and update HRL KeyTrac software system
• Train additional staff on the KeyTrac system as necessary
• Conduct regular key audits and generate audit reports for record keeping purposes
• Serve as the primary liaison with the University Physical Plant Security department
• Coordinate contact with University Physical Plant Security department and submit key/lock related work orders as needed
• Stay up to date on all UNCW and UNC system key policies
• Ensure HRL compliance with all applicable university key policies and processes
• Provide training to HRL professional and student staff as needed
• Serve as the primary internal auditor for the HRL warehouse and perform regular audits of the warehouse shelf stock
• Perform general maintenance work in the residence halls as directed
• Use various computer software/hardware systems to perform duties including KeyTrac, StarRez, WASP, Keystone and AiM

Minimum Education and Experience Requirements:

Graduation from high school or equivalent. Experience in the trade(s) areas related to the position's role may be substituted on a year-for-year basis.

Preferred Education, Knowledge, Skills & Experience :

• Thorough knowledge of methods used in building maintenance, repair, and renovation
• Ability to follow plans and schedules to meet deadlines and reach desired results
• Ability to collaborate with residence life staff, physical plant staff, contract housekeeping staff, and outside contractors on related issues and projects
• Ability to manage multiple tasks simultaneously
• Strong customer service skills
• Proficiency using computers and iPads and various software systems

Required Certifications or Licensure:

None.

Primary Purpose of Organizational Unit:

The Department of Housing and Residence Life at the University of North Carolina at Wilmington houses approximately 5100 students in a combination of residence halls, suites, and apartments. In order to facilitate a positive living experience on the campus, a variety of staff are necessary to carry out the responsibilities. Full-time professional staff, student residence hall staff, and facilities staff work to develop an atmosphere conducive to academic and personal growth. It is the mission of the Department of Housing and Residence Life to appropriately challenge residents to develop to their full potential by supporting their educational and personal growth and development.
The Housing Key Control Coordinator is a full-time staff member of the Department of Housing and reports directly to the Assistant Director of Facility Operations for Housing and Residence Life. The Housing Key Control Coordinator is responsible for coordinating all key related processes and procedures in Housing and Residence Life. The coordinator also helps maintain the condition of our housing facilities by performing general maintenance work as assigned and assists with the auditing of the HRL warehouse.

Applicant Instructions:

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

AA/EEO Statement:

At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

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About The University of North Carolina at Wilmington
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.UNCW has been part of the University of North Carolina System since 1969.
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