Graduate Field Administrator-MEng-School of Electrical and Computer Engineering

   

Graduate Field Administrator-MEng-School of Electrical and Computer Engineering

About the School of Electrical and Computer Engineering

The School of Electrical and Computer Engineering (ECE) at Cornell University is among the largest schools in College of Engineering, and consistently ranks among the top ECE schools nationally. ECE’s programs encompass digital and computer systems, embedded processors, digital signal processing, RF (wireless) systems, optical communications, atmospheric and space plasmas, energy and power engineering, solid-state electronics, integrated circuit design and fabrication, bioelectrical devices and circuits, and biomedical applications such as image processing, sensors, and signal analysis, and more. The department supports 40-50 faculty and instructors across the Ithaca and Tech campuses, approximately 200 undergraduates, 160 Master of Engineering students and over 130 Ph.D. students.

The Opportunity

The School of Electrical and Computer Engineering is seeking a dynamic and dedicated individual to join our team as the MEng Graduate Field Administrator. This role is instrumental in providing leadership, management, and administration to the ECE MEng program. As a key member of our team, you will play a vital role in student recruitment, enrollment, and program development.

Responsibilities:

• Recruitment, Admissions, and Enrollment: Coordinate all aspects of the MEng recruitment, admissions, and enrollment process, ensuring a seamless and positive experience for prospective and incoming students.

• Event Planning and Communications: Independently plan and execute program events, activities, and communications for both new and current students. This includes organizing welcome and orientation events, disseminating information related to registration, employment, research opportunities, and coordinating graduation events.

• Student Support: Support student progress, troubleshoot issues as needed, and act as the first point of contact for students facing challenges. Monitor and verify requirements for degree completion.

• Team Collaboration: Work closely with the team addressing students of concern or at risk, providing critical support to ensure the overall well-being of our students.

This is a full-time (39hours/week) endowed position that is based in Ithaca, NY and fully on-site. Typical work hours are 8am-5pm Monday through Friday with occasional evenings and weekends to meet department needs.

What We Need

We are looking for a team member who is customer service oriented, intrinsically motivated, and collaborative. Additionally, you will: 

• Hold an Associate’s degree and 4 years of relevant experience or equivalent combination.

• Be passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.

• Serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds.

• Cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.

• Display excellent customer service skills with demonstrated ability to work effectively in an environment with frequent interruptions.

• Have strong organizational skills; ability to follow up, track multi-step decision-making, and bring processes to completion.

• Be proactive and independent while working closely in a team environment.

• Utilize effective communication skills; ability to be clear and concise.

• Actively listen, be patient, and remain calm in highly sensitive situations, e.g., when attending to a student of concern; use of sound judgement when referring students to other services.

• Have impeccable integrity with a clear sense of ethics, fairness, discretion, and personal responsibility.

• Read and comprehend policies, guidelines, protocols and ask appropriate questions when dealing with outlier situations.

• Quickly learn software programs and create meaningful reports both routine and ad hoc.

• Be able to work commencement weekend and potentially a handful of other events that may be scheduled outside of normal business hours.

If you possess these experiences and skills this may be the role for you! There are a few other qualifications that we would view as incredibly helpful in this role, to include: 

• Demonstrated experience in effectively partnering with students and/or student groups.

A cover letter and resume are required for further consideration for this position.

Rewards and Benefits

• This position is based in Ithaca, New York and is fully on-site.

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay .

• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards .

• Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.

• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

Visa Sponsorship is not available for this position.

   

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information .

  

University Job Title:

Student Services Asst V

Job Family:

Student Services

Level:

E

Pay Rate Type:

Hourly

Pay Range:

$26.25 - $30.46

Remote Option Availability:

Fully Onsite

Company:

Endowed

Contact Name:

Jamie Doss

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator .

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates .

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Employment Assistance:

For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected] .

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at [email protected] .

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing [email protected] .

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EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. 

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2024-01-11