Graduate Assistant for Academic Recovery - 2024-2025

University of North Carolina at Greensboro, United States

Updated: 21 days ago
Location: Greensboro, INDIANA
Deadline: 01 Sep 2024

Posting Details
Position Information


Requisition Number GA00670
Position Title Graduate Assistant for Academic Recovery - 2024-2025
Position Eclass GF - Graduate Flat Pay
Position Summary

The term Graduate Assistant is the umbrella term that encompasses all types of GA appointments. Graduate Assistants are employed by the University to teach, conduct research, or assist with administrative duties in departments and non-academic units. Every attempt is made to assign Graduate Assistants to positions that are directly related to the student’s field of study or that provide the opportunity to develop transferable, professional skills. Graduate Assistantships are assigned in the department or unit and confirmed by the Graduate School.
Additional Details
Overview: The Students First Office (SFO) fosters a learner-centered experience for undergraduate success by serving as one of the first lines of response in helping UNCG students address any number of academic issues they may experience at the University. The office coordinates intervention processes across different academic and administrative units to help students determine the best possible success strategies for addressing academic concerns. In collaboration with other support services across campus, SFO serves as an academic one-stop-shop for assisting students with academic advising, academic recovery, appeals, and graduation planning. Additionally, the office is the centralized center for the advisement of all Exploratory (undecided) students at UNCG and the coordination of all programs for students in academic recovery.
Through all of our services, the Students First Office is committed to providing students with the access and the opportunity to achieve their greatest academic potential during their time at UNCG.
Position: The Graduate Assistant for Academic Recovery is intended to be a two-year assistantship and reports directly to an Academic Recovery Coordinator. The GA serves as a contributing member on the Academic Recovery Team (ART) within the Students First Office. This team of advisors and GA staff is currently led by the Director of the Students First Office.
Graduate Assistant Responsibilities:
  • Manage a caseload of approximately 75 ARS 100 students per semester.
  • Meet one-on-one with assigned students in scheduled appointments for a minimum of two meetings per semester.
  • Co-facilitate ARS Seminars through the ARS 100 courses in presenter and tech-facilitator roles.
  • Monitor Starfish flags/kudos for caseloads of students enrolled in ARS 100 and provide outreach weekly.
  • Assist the Academic Recovery Coordinators with select logistical needs for ARS 100.
  • Cultivate relationships with campus partners, particularly academic advisors and other colleagues involved in the academic recovery program.
  • Assist with the planning and implementation of annual program assessment, resulting in evidence-based improvements.
  • Communicate the needs of students on academic recovery to the appropriate University constituencies.
  • Contribute to various SFO departmental initiatives including but not limited to SOAR, Drop-In Assistance, Appeal Review, etc.
  • Deliver referral information where needed to guide students in seeking appropriate campus support.
  • Perform general administrative tasks and maintain detailed student records in accordance with FERPA.
  • Serve as a mandatory reporter for Title IX and Clery Act incidents disclosed during work related responsibilities.
  • Other relevant duties as assigned.


Required Skills or Prerequisites: This position is very high in student contact and requires an individual who demonstrates the following:
  • A desire to understand and address the diverse needs of undergraduate students as they relate to academic advising, academic support, and student success
  • A genuine interest in and commitment to supporting students
  • The ability to work in a fast-paced environment and demonstrate flexibility
  • Strong problem-solving skills, critical thinking skills, willingness to seek consultation with supervisor and colleagues, and openness to receiving constructive feedback
  • The ability to work with a diverse student population, a willingness to seek understanding, and a drive to strengthen multi-cultural competence as it relates to working with a diverse body of undergraduate students
  • Effective time management & self-management skills, including the ability to take initiative and exercise sound professional judgment independently in ambiguous situations
  • Excellent oral communication skills, particularly in one-on-one settings with students; a strong desire to build relationships is also required
  • Excellent written communication skills that convey professionalism and respect; an ability to demonstrate or gain skills in professional email etiquette
  • A general proficiency with various technology skills/software’s, and/or the ability to learn and adapt to new technology platforms quickly

Though graduate assistants are student employees, within SFO they are regarded with as much professionalism, trust, and respect as any professional staff member, and are entrusted with maintaining high professional standards to allow them to effectively support students. As such, the GA is expected to attend weekly team meetings, contribute ideas/feedback to the recovery team/office, and participate in office initiatives/events.
Additionally, the GA in this position will be expected to host supplemental appointments and drop-in meetings as part of their role. These hours are open to any undergraduate student at the University. GAs can expect to encounter students who are NOT their assigned ARS caseload during these hours, requiring the GA to be skilled in conducting quick, comprehensive reviews of student records and think critically to provide accurate support in a limited time frame.
Work Hours, Environment: 20 hours per week to span the standard Monday-Friday 8:00-5:00 business week; four days per week for a minimum of 3 hours each day is expected
  • The Academic Year 2024–2025-time commitment spans August 1, 2024 – May 23, 2025. Graduate Assistant work hours will be determined in cooperation with the position supervisor and SFO leadership based on office needs.
  • The direct supervisor for the GA will develop the GA’s schedule around their class schedule at the beginning of each semester. The GA schedule will be built to allow the GA as much student contact as possible, while also incorporating time for weekly supervisor meetings, advising team meetings, and necessary administrative time.
  • Some periodic adjustments to GA work hours may be needed for evening or weekend hours
  • GAs are expected to report to work in person by August 1. If moving or travel-related needs require remote work after August 1, please communicate with your direct supervisor by June 14, 2024. A training period spanning 3-weeks in July is required for additional pay, when departmental budget allows.
  • Vacation and travel requests during the academic year should be discussed prior to finalizing plans (example: booking a flight, etc).

Additional Terms of Employment: In SFO, the 2024-2025 calendar is subject to change due to any adaptations made to the department’s internal calendar and/or the University academic calendar. An earlier start date in July 2024 is likely, contingent upon departmental budget. An updated calendar will be provided to GAs when a formal offer is made.
Compensation: Graduate Assistants are compensated $15,000 for the academic year. The Students First Office does not provide tuition waivers
Minimum Qualifications
To be eligible for appointments as a graduate assistant, you must:
• Maintain academic good standing at all times (3.0).
• Be enrolled full-time, which is generally a minimum of 9 credits.
• Make satisfactory progress toward your degree as defined by your academic program and the Graduate School.
• Meet the requirements to be eligible for employment in the U.S.
Additional Minimum Qualifications
Special Instructions to Applicants
Number of Months per Year 10
Org #-Department Students First Office - 10918
Posting Begin Date 04/30/2024
Posting Close Date 09/01/2024
Open Until Filled No

Similar Positions