Global HRIS Lead

As a Global HRIS Lead, this position plays a vital role on the Human Resources team, partnering with members of the HR team, IT, Finance, and the business to analyze work process design and flow; design, maintain and continuously improve global processes; and deliver innovative and industry-leading HRIS (Workday) solutions.
Deep functional, technical, and process expertise enable this role to function as a strategist, innovator, and technical expert to advance HR and keep the global business moving forward.

Essential Duties and Responsibilities:

• Partner with the SEI HR Technology Director, Product Owner, and other technical experts to develop and implement the Global SEI HR Technology strategy and roadmap.
• Play a lead role in administering, configuring, and curating the Workday setup to meet global and local needs.
• Partner to lead business process redesign and system configuration leveraging Workday subject matter expertise and industry best practices.
• Develop and implement a continuous improvement program to fully leverage Workday capability.
• Take lead and partner as needed to present technical solutions or recommendations to stakeholders.
• Work with stakeholders and project teams to define business requirements and design solutions to meet their needs; identify and manage stakeholder expectations.
• Organize efforts to ensure productive, on time, and accurate system implementation progress in partnership with project teams.
• Support testing to implement new functionality or other changes/ enhancements, system integrations, and biannual Workday releases.
• Write and update project documentation as enhancements and developments are performed.
• Provide technical/Workday documentation and support to Product Owners and Project Managers.
• Continuously interact with Workday Community to ensure awareness of current and future enhancements.
• Coach HR team members and others on HRIS functionality to increase broader Workday understanding, expertise, and usage.
• Troubleshoot HR System issues and escalate as needed; provide Tier 3 support and resolution for HRIS issues as they arise.
• Provide a high level of customer service to all internal and external customers.
• Ensure timely completion of queries, and or follow up on escalations per documented SLA and compliance requirements.
• Run periodic system audits, review and distribute to users for corrections.
• Act in line SEI’s global code of conduct, all policies and procedures, any relevant external legislative requirements, and local standards.

Job Skills:

• Expert working knowledge of Workday/HRIS/HRMS, database systems, and HR-related technologies.
• Demonstrated understanding of HR processes and practices with experience in creating HR process mapping through the complete employee lifecycle.
• Excellent communication, stakeholder engagement and collaboration skills.
• Ability to be agile and work in a fast-paced complex environment and challenge the status quo.
• Highly organized, excellent time management and the ability to multi task.
• Highly capable in creating and presenting technical information in a consumable format to drive decisions.
• Ability to work autonomously and effectively in a fast-paced environment with a minimal direction.
• A professional approach to dealing with issues of a confidential nature.
• Knowledge and experience of meeting legislative and governance requirements and records management.
• Knowledge of change management principles and practices.
• Intermediate to advanced knowledge of Microsoft Word and Excel.

Work Experience:

• Minimum 8 years of Workday or other HR Information System (HRIS) experience

Education:

• Bachelor's degree from an accredited institution in business, human resources, or equivalent combination of education and experience preferred

Certifications and Licenses:

• Workday Professional certification desired but not necessary.

Other:

• Must be able to travel up to 10% of the time.
• Travel via plane, car, and metro may be required to perform this job.
• Must be able to work more than 40 hours per week when business needs a warrant.
• Effectively communicate, both up and down the management chain.
• Effectively cope with stressful situations.
• Strong mental acuity.
• Regular, dependable attendance and punctuality are essential functions of this job. 
• Other essential functions and marginal job functions are subject to modification.

If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at [email protected].