Position Details
Position Information
Department | Dining Centers (MHD) |
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Position Title | Administrator 3-Dining |
Job Title | General Manager: Marketplace West |
Appointment Type | Professional Faculty |
Job Location | Corvallis |
Benefits Eligible | Full-Time, benefits eligible |
Remote or Hybrid option? | |
Job Summary | University Housing and Dining Services is seeking a General Manager for Marketplace West. This is a full-time (1.00 FTE), 12-month, professional faculty position. This position reports to an Assistant Director of Dining Services and has full responsibility related to the daily operations at Marketplace West dining center which includes multiple micro-restaurants serving a variety of cuisine. This position provides leadership and oversight of a dining center/unit for University Housing and Dining Services including promoting a healthy workplace culture, budget management, short- and long-term planning and menu/services development. Plans, evaluates and revises procedures and practices to ensure efficient, effective workflow and quality standards. Interprets and ensures compliance with federal, state, local and University regulations which impact operation of the dining concept/unit. Full scope supervision of employees, including classified (unionized) and/or professional faculty and students. May serve on the leadership team assisting in creation and implementation of long-term strategies, goals, staffing plans, and fiscal planning. Establishes and maintains collaborative relationships with internal and external stakeholders. Develop, implement, and provide mentoring and training opportunities for staff. UHDS is a full-service food service operation to include catering, offering inspired cuisine and exceptional service to on campus students and customers. Dining Services focuses on local and sustainable ingredients, healthy food options and cooking from scratch. The Marketplace West dining center employs about 40 full-time staff members and approximately 250 student employees. Total sales exceed $4 million annually and serves approximately 900,000 meals per year. This position works with the Dining Director and Assistant Directors to plan, develop, evaluate and implement strategic programs and services that move the department towards its goals as defined by the Dining Leadership and/or UHDS leadership team, to develop annual budgets and to monitor and act on the monthly profit and loss reports. Assists in the short- and long-range planning of Residential Dining. This position assists with the development and implementation of a Succession Plan that ensures UHDS is developing the leaders needed for the future. This position is responsible for setting performance expectations and for providing the necessary leadership to ensure that those expectations are met and customer satisfaction is ensured. This is a team-oriented staff and there will be occasions when it is necessary to support other areas beyond those assigned as a primary responsibility. This position oversees the hiring and orientation of student employees, and year-round student training; is part of the hiring process for all classified staff at the unit level and is responsible for coordinating a team of unit managers who are designing, implementing and overseeing the orientation and training of our classified staff within their assigned concepts. This position will work with the Dining Leadership team to ensure the policies and procedures within the Collective Bargaining Agreement (CBA) negotiated between Oregon State University and the SEIU/OPEU union. UHDS recognizes the importance of learning both in and out of the classroom, and supports the concept of education as an individual as well as a community experience. UHDS strives to provide students, faculty, staff, and guests with safe, economical, convenient, and comfortable living and dining options, and the department works to maintain the highest educational and service standards. UHDS houses over 5,000 students and offers a variety of living and dining options in 15 residence halls, three dining centers, 10-14 retail and coffee shop locations across campus, a market, and a limited number of student and family apartments. UHDS is an auxiliary enterprise and is funded solely by students and customers who use our services — we receive no State or General fund allocation. UHDS is committed to an appreciation for diversity, and fosters an open, respectful and enjoyable living, learning and working environment. A personal and professional commitment to providing excellent customer service and creating inclusive environments is a core value of University Housing and Dining Services. This position is required to have direct access to, or control over, cash, checks, credit card account information and care, safety, and security of people or property. This position may be required to work in and have access to community areas of student residences while occupied by students. Therefore, position requires a background check prior to hire. |
Why OSU? | Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all. FACTS: • Top 1.4% university in the world • More research funding than all public universities in Oregon combined • 1 of 3 land, sea, space and sun grant universities in the U.S. • 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties • 7 cultural resource centers that offer education, celebration and belonging for everyone • 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates • 35k+ students including more than 2.3k international students and 10k students of color • 217k+ alumni worldwide • For more interesting facts about OSU visit: https://oregonstate.edu/about Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total Rewards Package: Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including: • Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. • Free confidential mental health and emotional support services, and counseling resources. • Retirement savings paid by the university. • A generous paid leave package, including holidays, vacation and sick leave. • Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. • Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU. |
Key Responsibilities | 40% – UNIT OVERSIGHT/LEADERSHIP FOR Marketplace West DINING
25% STAFFING:
20% FINANCIAL & BUDGETS:
10% COLLABORATION RESPONSIBILITIES:
5% OTHER:
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What You Will Need | Bachelor’s degree in field appropriate to the work assigned; or an equivalent combination of education and experience. A minimum of 5 years full time work experience in a management capacity including 3 years of supervision in a large scale commercial food service operation such as a large commercial restaurant, hotel, catering or institution that demonstrates the following: Menu Development
INTERPERSONAL STRENGTHS:
TECHNICAL SKILLS:
OTHER:
Per UHDS Policy, this position is required to maintain current Cardiopulmonary Resuscitation and Automated External Defibrillator (CPR/AED) certification (if cognitively and physically able to do so) within 90 days of employment or when training becomes available by the department. Annual training is provided at department expense. Duty to act ends at summoning professional emergency assistance. This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. |
What We Would Like You to Have |
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Working Conditions / Work Schedule | Physical Working Conditions: This is a physically active job in an institutional kitchen / retail environment. Incumbent will experience long periods of standing on a hard floor; working with commercial kitchen equipment; fluctuation in work flow, temperature, noise level. The person in this position will often be required to lift/carry/push/pull food supplies, coffee supplies, and equipment weighing up to 50 lbs. This position performs “essential functions” and is required to report to work during emergency university closures. This position will be required to work a flexible schedule and are subject to change due to needs of the department. Shift and/or work assignment may be changed based on operational needs. Dining Services is a year-round operation, open from early in the morning to very late at night.
OSU is a Tobacco-free campus as of October 2, 2019-. For more information, visit Tobacco Free OSU at – https://health.oregonstate.edu/tobacco-free . |
Pay Method | Salary |
Pay Period | 1st through the last day of the month |
Pay Date | Last working day of the month |
Recommended Full-Time Salary Range | $51,072- $86,904 |
Link to Position Description | https://jobs.oregonstate.edu/position_descriptions/84677 |
Posting Detail Information
Posting Number | P08077UF |
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Number of Vacancies | 1 |
Anticipated Appointment Begin Date | 07/01/2024 |
Anticipated Appointment End Date | |
Posting Date | 05/17/2024 |
Full Consideration Date | |
Closing Date | 05/31/2024 |
Indicate how you intend to recruit for this search | Competitive / External - open to ALL qualified applicants |
Special Instructions to Applicants | When applying you will be required to attach the following electronic documents: 1) A resume/CV; and 2) A cover letter indicating how your qualifications and experience have prepared you for this position. You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process. For additional information please contact: Lisa Narrow [email protected] 541-737-9510 OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. OSU will conduct a review of the National Sex Offender Public website prior to hire. Starting salary within the salary range will be commensurate with skills, education, and experience. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at [email protected] . |
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