Gallery Assistant

Job Posting Title:

Gallery Assistant

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Hiring Department:

Jack S Blanton Museum of Art

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

19

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

The Blanton Museum of Art seeks a friendly and outgoing individual to join its Security team as a part-time Gallery Assistant. Gallery Assistants are expected to provide exceptional and courteous customer service to museum visitors at all times, while also enforcing the museum’s rules and policies. Gallery Assistants play a key role in helping to provide a positive museum experience for visitors and must enjoy interacting and conversing with the public on a daily basis.

Responsibilities

• Assist in the security of the Blanton by monitoring and protecting the collection, visitors, galleries, and grounds.

• Provide clear guidance, direction, and information to ensure that all visitors have a positive experience and adhere to museum policies.

• Perform interior patrols of museum galleries during museum public hours and maintain order in assigned areas, including monitoring access and egress points of the building, and addressing inappropriate behavior in a confident, calm, and courteous manner.

• Provide excellent customer service and maintain a courteous and friendly manner.

• Report any missing, damaged objects, or unusual conditions to supervisors. Report any irregularities pertaining to building operations, safety or fire hazards during patrol of premises.

• Serve as initial responder in the event of an emergency, know evacuation procedures and routes, and contacting a supervisor when appropriate. Act in a calm and decisive manner when assisting in the evacuation of the public and staff from the building, during fire alarms or other emergencies.

• Follow security procedures to assist in the opening and closing of the museum and assist in the activation and deactivation of some artworks.

• Provide knowledge of museum exhibitions, events, and the surrounding area to visitors.

• Document and report observed physical interactions with works of art by visitors.

• Actively participate in training programs to improve knowledge of the museum, security best practices, and customer service skills.

Required Qualifications

• Must enjoy interacting and conversing with the public.

• Excellent verbal, written communication, and interpersonal skills.

• Promotes collaborative climate.

• Ability to deal calmly with a wide variety of people in varying, often stressful circumstances.

• Ability to calmly organize and effectively direct in emergency situations.

• Ability to work effectively within a team.

• Ability to multitask and prioritize duties within the galleries.

• Demonstrated professional demeanor and personal initiative.

• Equivalent combination of relevant experience may be substituted as appropriate.

Relevant education and experience may be substituted as appropriate.

Salary Range

$15.00/hour

Working Conditions

• Uniforms (uniform shirt provided).

• Use of radio with earpiece.

• Required to be in motion while in route in galleries.

• Interaction with the public, and occasionally large crowds.

Work Shift

• 12-15 hours per week. Varied scheduled hours per business needs.  Evening, weekend and holiday availability required.

Required Materials

• Resume/CV

• 3 work references with contact information including email addresses; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031 .

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.