Front Desk Coordinator- HC Dermatology Clinic

Details

Posted: 16-May-24

Location: La Jolla, California

Salary: Open

Categories:

Administrative/Support
Staff/Administrative

Internal Number: 129885

Please note that this position is a part-time appointment

UCSD Layoff from Career Appointment: Apply by 5/17/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 5/28/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under general supervision, provides clinical and administrative support to the Dermatology Department. Sets priorities, coordinates work of the unit and assists in establishing new work methods and procedures. Duties include assisting with motility procedures; support of equipment (processing and maintenance); provide patient care support for appointments; scheduling clinic and procedural visits, answer phones, fill physician block times, maintain statistics, order supplies, utilize computer system, maintain referral database, provide customer service assistance to the staff, physicians, and patients; provide coverage assistance as needed to other procedural areas. Performs other related duties as required.

MINIMUM QUALIFICATIONS

• Three (3) years of relevant experience in a hospital or ambulatory setting; or equivalent combination of education and experience.

• Demonstrated knowledge of third-party payors including federal, state, and private health plans.

• Strong problem-solving ability by using good.

• Proficient computer skills and working between multiple systems during calls.

• Ability to work in an interactive environment and possess excellent customer service skillsboth in person and over the phone.

• Excellent communication skills with the ability to communicate clearly both verbally and in writing.

• Be able to maintain strict confidentiality.

PREFERRED QUALIFICATIONS

• EPIC registration experience.

• Medical terminology training and/or certificate.

• Knowledge and experience in Dermatology.

• Bilingual: English/Spanish.

SPECIAL CONDITIONS

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $54,664 - $67,944 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $26.18 - $32.54

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

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UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.
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