FOOD SVC WORKER SR (Senior Food Service Worker)

Department Purpose

Student Housing, Dining Services is a self-supporting auxiliary which provides housing and food service operations to undergraduate and graduate students who live in campus facilities. For more information about Student Housing visit our website at http://housing.ucdavis.edu/

or http://dining.ucdavis.edu/ .

Dining Services is comprised of residential dining (3 dining commons serving a combined average of 5,900 meals per day), retail operations (over 15 outlets of; local convenience stores, branded concepts and food trucks) a campus catering operation serving special events across campus, and an onsite campus commissary and bakery where local goods and ready to eat products are produced.

Job Summary

Coordinate and execute various tasks pertaining to (front-of-house) guest experience satisfaction and some food preparation duties. Ensure all service areas are cleaned, organized, visually appealing and products in the dining room are fully stocked and available to guests before, during and after the meal service.

Perform a variety of cleaning, stocking, organizing, preparing, displaying & arranging responsibilities as they relate to food service & as assigned. Stock dining room utensils, dishes, napkins, beverage cups, salt & pepper shakers & perform other dining room attendant duties as assigned. Cut plate and/or frost baked goods to serve at dessert station, maintain accurate records of production for dessert items & taste changers at the dessert station using the Production Sheets Report. Stock & replenish beverages at stations, cereal/ granolas, ice creams, whole fruits, soups, at various stations & self-service bars. Help receive, stock, & rotate product. Provide training to staff. Guide, delegate & assign a wide range of tasks to student assistants. Perform other duties as assigned.

POSITION INFORMATION

PHYSICAL DEMANDS

• Position requires frequent daily bending, stooping, reaching overhead, pushing, pulling, walking, standing, and lifting material and supplies weighing up to 50 lbs. Some tasks may have a high rate of repetition, making the same motion or use of a tool (with the force of up to 25 pounds) up to 3 hours at a time (between regularly scheduled breaks). Use of a ladder when retrieving items from high shelves. Use of various industrial kitchen equipment such as; ranges, ovens, slicers, mixers, grill during the course of scheduled shift. Stand continuously (up to 8hrs with regularly scheduled breaks). Work with constant interruptions, distractions, and noise. Work in an environment of high heat and humidity (up to 8 hours with regularly scheduled breaks).
• This position is subject to completion of a Pre-Placement Medical Exam provided by Employee Health Services, at no charge to the applicant.

WORK ENVIRONMENT

• THIS IS A PARTIAL-YEAR CAREER POSITION: Employee will be scheduled to work an average 70% annually.
• This position is subject to furlough (June-September and could be scheduled up to 90 days) and curtailment periods (spring and winter holiday breaks where operations are suspended up to 21 days due to the academic calendar).
• Work flexible/variable schedule (sometimes in excess of scheduled shift) including occasional overtime, evenings/nights, weekends and holidays, occasionally on short notice to meet operational needs.
• Vacation may be limited during peak operational times.
• Use Personal Protective Equipment [PPE] such as hot mitts, safety shoes, goggles and cut resistant gloves.
• Valid CA driver’s license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment.
• Work in areas where there is frequent contact with residents and guests and that can be hot, cold, dusty, wet and/or smelly.
• The Smoke and Tobacco Free Environment policy is intended to provide a healthier, safer, and more productive work and learning environment for the entire UC community. The University of California prohibits smoking and tobacco use at all University owned or leased properties, or facilities operated by UC staff or faculty. Smoking and tobacco use are strictly prohibited in indoor and outdoor spaces, parking lots, residential space, and University vehicles. https://ucdavispolicy.ellucid.com/documents/view/271

MINIMUM QUALIFICATIONS

Minimum Education/Experience:           

• Experience using customer service skills to cooperate with public and other staff members and convey a helpful, positive attitude.
• Experience using interpersonal skills to work effectively with and provide excellent customer service to a diverse campus community; communication skills to establish and maintain cooperative working relationships.

Minimum Knowledge, Skills, and Abilities (KSA) :

• Excellent customer service skills to cooperate with public and other staff members and convey a helpful, positive attitude.
• Knowledge of proper procedures for lifting, handling broken glass and skill to use wet floor signs when mopping floors or cleaning up spills. Skill to verify proper concentration of sanitized solution using test strips.
• Skills to communicate in English, both orally and in written form to understand and carry out oral and written instructions and interact effectively with co-workers, supervisors, and guests.
• Skill to guide a wide range of tasks to student assistants and kitchen support staff. Skill to differentiate products’ composition, biodegradability, nutrition, etc.
• Skill to maintain a sanitary, safe and organized personal work area. Ability to check food temperatures throughout all HACCP steps including food preparation, meal service, and storage; complete HACCP logs, date, label and store all foods. Skill to use appropriate Personal Protective Equipment [PPE].

PREFERRED QUALIFICATIONS

Additional Preferred License/Certification:

• Valid CA driver’s license required

Preferred Education/Experience:            

• Culinary experience and/or equivalent training in a high-volume, industrial culinary environment.
• Experience with culinary techniques, including but not limited to sautéing, grilling, frying, steaming, and preparing sauces and stocks. Skill to taste and discern; product quality, read and interpret recipes and menus, estimate ingredient requirements, check production, and keep records to accurately plan production requirements and request supplies and equipment.

Preferred Knowledge, Skills, and Abilities (KSA) :

• Problem solving skills to troubleshoot problems as they arise, find alternate solutions, and implement solutions in a professional and efficient manner.
• Arithmetic skills to increase or decrease recipe yields and to convert standard culinary measurements. Skill to check recipes, recognize problems and make corrections as needed.
• Skill to prepare complex recipes and perform multiple tasks simultaneously. Knowledge of cuisines from varying customer bases, including Regional American, Asian, Italian and Mexican, Vegetarian, Vegan.

SPECIAL REQUIREMENTS

Background Check

This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we’re solving life’s most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don’t just maintain - we improve.

We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here.

As you consider joining UC Davis, please explore our Principles of Community , our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected .

The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.