Financial Aid Program Coordinator

University of Colorado Denver

Financial Aid Program Coordinator (2 Vacancies)

Financial Aid and Scholarships Office

Position # 300209| Requisition #

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The Financial Aid and Scholarships Office has an opening for Two (2) Full-time University Staff (unclassified) Financial Aid Program Coordinators.

Jobs in this career family provide direct professional support for the teaching and/or educational service mission of the university. Functions include academic advising/counseling, student personnel administration, recruitment and admissions, registration, financial aid, faculty affairs, library services, curriculum administration, and others involving direct support of the educational mission of an academic unit.

Senior Professionals are responsible for exercising discretion, analytical skill, personal accountability, and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field.  Work is performed fully independently.

Job Summary:

The Office of Financial Aid and Scholarships manages the awarding, distribution, reporting, and reconciling of over $280,000,000 in student financial aid for the University of Colorado Denver/Anschutz Medical Campus. The Financial Aid Program Coordinator is a vital member of the university's financial aid department, responsible for managing and delivering specialized financial aid programs to support student success. 

The Financial Aid Program Coordinator will oversee several programs, including but not limited to federal and state grants, loans, and work-study, private loans, state and institutional grants, private scholarship programs, and institutional scholarship programs. This role involves the management of the process, funding, and compliance with federal and state regulations. This coordinator position will also foster positive relationships across the campus community and will promote the department to increase awareness and usage. This position will report to the Associate Director of Financial Aid Operations. 

Responsibilities for this role will include, but not be limited to:

• Program Management:  
  • Develop and implement processes and procedures to administer assigned federal, state, and external financial aid programs effectively.
  • Maintain up-to-date knowledge of state and federal regulations and guidelines for assigned financial aid programs.
• Stakeholder Engagement:
  • Guide students regarding eligibility, application procedures, and acceptance into assigned scholarship or financial aid programs. 
  • Conduct workshops and informational sessions to educate students about assigned financial aid program opportunities.  
  • Cultivate and maintain relationships with on-campus and off-campus stakeholders to maintain effective lines of communication regarding program needs and support. 
  • Collaborate with stakeholders to cultivate effective processes to support program operations and efficiency.
• Financial Oversight:  
  • Monitor funding allocations, ensuring proper utilization and adherence to budgetary constraints.  
  • Maintain accurate student records, including disbursements, refunds, student earnings and work hours records, and reconcile financial reports as required. 
  • Receive, post, and deposit checks received by the office.
• Compliance and Reporting:  
  • Ensure compliance with federal regulations, including verifying student eligibility, monitoring allocations, and managing disbursements and refunds of assigned financial aid programs.
  • Prepare and submit required reports to leadership, university stakeholders, and federal, state, and external stakeholders.
  • Generate reports and analyze data to track program effectiveness, recipient success, and overall impact.
• May Supervise 1-2 Work-Study Students
• Provide backup support for all financial aid and scholarship programs to ensure continuity of operations.
• Other Duties as assigned.  

Salary and Benefits:

The hiring range (or salary range ) for this position has been established at $52,790 - $56,382.00 and is commensurate with skills and experience.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Diversity and Equity:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​. 

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Minimum Qualifications: 

• A bachelor’s degree from an accredited institution.
• Minimum of two (2) years of experience in financial aid.

Preferred Qualifications: 

• Master’s degree from an accredited institution.
• Experience working with Federal Work Study.
• Experience working with Colorado state financial aid programs
• Experience working with Scholarship programs.
• Experience using People Soft student information system.
• Experience using Onbase workflows.

Competencies

• Student-Centered Approach: Demonstrates a commitment to supporting students' academic and professional growth through work-study opportunities.
• Attention to Detail: Exhibits meticulous attention to accuracy, compliance, and financial records.
• Collaborative Team Player: Works effectively within a multidisciplinary team and fosters positive relationships with internal and external stakeholders.
• Effective Communication: Articulates information clearly and persuasively, both in writing and verbally, to engage and inform students, university staff, and external stakeholders.
• Problem-Solving: Proactively identifies issues and implements creative solutions to enhance the work-study program's efficiency and effectiveness.
• Time Management: Efficiently manage application deadlines, disbursement schedules, and reporting requirements.
• Adaptability: Thrives in a dynamic environment and remains flexible in response to changing regulations or student needs.
• Cultural Competence: Sensitivity and understanding of diverse cultural backgrounds and their impact on scholarship applicants and recipients.
• Ethical Integrity: Upholds the highest ethical standards when handling sensitive student information and managing program funds.
• Compliance and Regulatory Acumen: Stay current with federal and state financial aid regulations and implement necessary adjustments. Ensure consistent adherence to compliance requirements and accurate reporting.
• Customer Service and Student Support: Ability to provide exceptional customer service and support to students and families navigating the financial aid process. A collaborative approach to working with other departments to enhance student support services.
• Data Analysis and Reporting: Proficiency in data analysis, reporting, and making data-driven recommendations for process improvement. Experience with relevant software tools and data management.
• Technical Proficiency: Proficiently manage and utilize scholarship management software to optimize application processes and data management.
• Presentation Skills: Proficient in delivering compelling presentations and representing the institution at industry events.