Facilities Request Specialist and Dispatcher
Facilities Management AVC - Pennsylvania-Pittsburgh - (24002372)
Serves as a customer service representative and assists with front desk coverage. This position uses facilities management CMMS – TMA on a daily basis; creating work orders and reviewing for accuracy, updating preventive maintenance, creating equipment, assisting with dashboards and reports, and overall system maintenance. Schedules meetings, vehicle reservations and sets up interviews. Grants access to facilities buildings for facilities staff, vendors and/or contractors. Maintains and updates vehicle maintenance and DMV paperwork. Oversees the day-to-day operations for 2-way radio system. Assists in processing elevator certificates and L&I letters.
Job Summary
Serves as a contact for internal and external customers; ensures efficient and accurate responses and resolutions to routine issues and needs. Performs general administrative work and maintains documentation of customer interactions.
Essential Functions
Must have prior computer data entry experience and proficient in Microsoft Excel and Word. Prior experience with computerized maintenance management system is preferred. This position requires a high-level organization and the ability to coordinate tasks and records and work independently. Minimum 3 years customer service experience.
Physical Effort
Lift, push, or pull ten pounds or more. This is a sedentary position.
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.
Assignment Category Full-time regular
Job Classification Staff.Customer Service Representative I
Job Family Administrative Support
Job Sub-Family Customer Service
Campus Pittsburgh
Minimum Education Level Required High School Diploma/GED
Minimum Years of Experience Required 1
Will this position accept substitution in lieu of education or experience? Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.
Additional details about Required Licensure/Certification N/A
Work Schedule Monday - Friday, 8:00 a.m. - 4:30 p.m.
Work Arrangement Hybrid: Combination of On-Campus and Remote work as determined by the department.
Hiring Range $16.50 to $17.00 per hour
Relocation Offered No
Visa Sponsorship Provided No
Background Check For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances Not Applicable
Required Documents Resume, Cover Letter
Optional Documents Not Applicable
Similar Positions
-
Operations Manager, Custodial, Harvard University, United States, 23 days ago
01-Apr-2024 Campus Services 65475BR Job Summary Campus Services Mission Statement: To advance Harvard University’s mission of teaching and research, we partner to provide stewardship, strategies, ...
-
Business Analyst Ii (Gbs Graduate Admissions), Emory University, United States, 15 days ago
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contri...
-
Administrative Assistant, Arizona State University, United States, 11 days ago
100422BR Campus: Tempe Administrative Asst Job Description The Front Desk Administrative Assistant maintains responsibility for engagement, scheduling, and interfacing with all incoming patients t...
-
Facilities Services Supervisor (Zone C) – Tempe Campus, Arizona State University, United States, 14 days ago
100117BR Campus: Tempe Facilities Services Supervisor Job Description Facilities Management seeks a Facilities Services Supervisor to, under direction, plan, organize, schedule, and coordinate the...
-
General Maintenance Mech Lead Tempe Campus, Arizona State University, United States, 14 days ago
100316BR Campus: Tempe General Maintenance Mech Ld Job Description Facilities Management seeks a General Maintenance Mechanic Lead whose maintenance background is in institutional, commercial/indu...
-
General Maintenance Mechanic Lead Tempe Campus, Arizona State University, United States, 14 days ago
100214BR Campus: Tempe General Maintenance Mech Ld Job Description Facilities Management seeks a General Maintenance Mechanic Lead whose maintenance background is in institutional, commercial/indu...