Epic Integration and Interoperability Manager - 128526

Special Selection Applicants: Apply by 03/26/24. Eligible Special Selection clients should contact their Disability Counselor for assistance.

This position will work a hybrid schedule which includes a combination of working both onsite at Towne Centre Drive and remote.

UC San Diego Health is seeking an Epic Integration and Interoperability Manager will have responsibility for managing and overseeing all HL7 integrations, Epic Data Courier administration, Care Everywhere and more for UC San Diego Health System. They will be responsible for ensuring strong alignment between enterprise integration assets and our business and technology strategy. Interface assets include but are not limited to: HL7 (v2/v3/etc.), Continuity of Care Documents (CCD), XML, HL7 FHIR, and more. The Integration and Interoperability Manager position will report to the Director of Enterprise Systems and will regularly collaborate with other Directors and Managers in Health IS to support organizational objectives.

Epic Integration and Interoperability Manager Requirements:

The Epic Integration and Interoperability Manager will function as the point person for all HL7 integrations and infrastructure operations supporting those environments. They will support the Epic Bridges and CorePoint operations team in their day-to-day responsibilities. The scope includes clinical operations, research operations, and engagement with programs supporting the Center for Health Innovation. A successful candidate will have a strong background in developing and maintaining and strong agile development methodology. Demonstrated experiencing in agile (spring planning, managing scrums, managing backlogs, etc.) will be a key component to a successful candidate’s profile. Additional requirements include the development of roadmaps based on maturity assessments and pain points for capabilities around architecture, engineering, integration, and reporting for both our staff and technology solutions; defining roles and responsibilities to establish a sustainable enterprise cloud program, operating models, and business cases with both qualitative and quantitative analysis; collaboration and coordination with stakeholders with Health System Clinical and Financial Operations, Health Sciences Professional Schools and Research, Campus ITS, and Health IS.

Program Management Requirements:

The Epic Integration and Interoperability Manager will function as the technical and operational program manager responsible for their team’s project plans in conjunction with the operational project managers to ensure accurate, consistent, and timely project and application milestone delivery. Specific duties include but are not limited to developing and maintaining project plans, directing work to other team members, creating status reports, facilitating decisions, identifying and mitigating risks, collecting and interpreting data from various sources, presenting measure and program results to clinical and operations executives, and managing evolving technical requirements.

Product Management:

The Epic Integration and Interoperability Manager will function as the technical product manager responsible for developing and evangelizing the adoption and utilization of all enterprise integration assets including, but not limited to ensuring that established best practices are leveraged for all HL7 integrations. Roadmaps should be developed in conjunction with senior leadership, operational stakeholders, and vendor advisors to ensure these products can meet business and clinical requirements including scaling across multiple dimensions. Specific duties include but are not limited to facilitating strategic planning sessions, conducting product related research, developing product requirements and specifications, producing development approaches and timelines, coordinating the integration of products into the larger enterprise product portfolio, assessing third party products/vendor solutions, communication plans, training plans, writing recommendations to senior leadership, and creating maintenance/upgrade plans.

People Management:

The Epic Integration and Interoperability Manager will be responsible for the performance management and development process to foster a collaborative and high performing team. This includes, but is not limited to: creating and sustaining a workplace culture, which aligns with the mission, vision, guiding principles, and values for UC San Diego Health. Function as an effective resource to facilitate conflict resolution and enabling collaboration across multiple teams. A key measure of success will be implementing, communicating, and maintaining strong processes to support both the cloud team and the enterprise stakeholders.

Scope of Responsibilities:

Involves the development and implementation of the organization's integration assets and information systems/tools that are applied to clinical and financial information. Works closely with clinicians across all hospital / healthcare departments to optimize effective use of systems. Ensures that assets are managed in accordance with internal and external standards to balance the minimization of risk while maximizing data availability. Coordinates analytical support for health management, including profiling, health economics, and business analytics / performance metrics. Defines systems and applications to support various functions. May provide customer service, troubleshooting and maintenance.

• Nine (9) years of related experience, education/training, OR a Bachelor’s degree in related area plus five (5) years of related experience/training. Related experience: Epic Bridges, CorePoint, Data Courier, Care Everywhere, FHIR with demonstrated solution engineering, and/or management/oversight of complex integration environments & platforms and managing large healthcare systems integration and interoperability teams.

• Experience and proven success in effectively leading and supervising a technical team and managing the complex workflow and multiple priorities involved with clinical applications.

• Advanced degree in healthcare information technology, computer science, statistics, or related area.

• Epic Certs in: Bridges, Epic Chronicles Install Utilities, Epic Care Everywhere.

• CorePoint certification.

• Demonstrated experience in implementing a sustainable agile framework.

• Good negotiation and influencing skills.

• Demonstrated ability to work with others from diverse backgrounds; demonstrated effective communication and interpersonal skills.

• Demonstrated ability to communicate technical information to technical and non-technical personnel at all levels in the organization.

• Demonstrated ability to effectively communicate with all levels, including executive-level management, on a regular basis.

• Broad, working knowledge HL7, FHIR, and Epic integrations.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $101,200 - $192,200 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $48.47 - $92.05

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.