Founded in 1958, Columbus State University, with an enrollment of nearly 8,000, is part of the University System of Georgia. CSU offers more than 70 programs at the undergraduate and graduate levels and is ranked among the top public regional universities in the South by U.S. News & World Report. Columbus, located 100 miles southwest of Atlanta and the second-largest city in Georgia, is recognized as a vibrant and contemporary cultural community - https://visitcolumbusga.com.
Columbus State University has a nationally recognized track record of partnership and outreach through efforts such as the Cunningham Center for Leadership Development, Coca-Cola Space Science Center, Oxbow Meadows Environmental Learning Center, and its own residence the Spencer House in Oxford, England. The University has two primary campus locations in Columbus, Georgia: the original campus on 150 acres in midtown Columbus and a beautiful campus in historic downtown Columbus overlooking the Chattahoochee River. The Columbus region, with more than 350,000 residents, is home to world-class enterprises such as Aflac, Synovus, W.C. Bradley Company, TSYS and Ft. Moore, the U.S. Army's Maneuver Center of Excellence headquarters. For additional information about the University visit our website at www.ColumbusState.edu<http://www.ColumbusState.edu> .
We are looking for a collegiate prospect who can assist other students and parents with recruitment, admissions, student financial services, and registrar questions. They must communicate with faculty and staff to ensure students' enrollment needs can be addressed efficiently.
The Enrollment Services Representative position in the Office of Admissions assists students and parents by answering any questions regarding recruitment, financial aid, admissions, or registrar. Assisting the enrollment staff and various enrollment departments within the Enrollment Management Division. An Enrollment Service Representative's main responsibilities are taking phone calls, providing the maximum level of customer service, and staying abreast of new program requirements, federal financial aid changes, and all ongoing at the university. Processing enrollment documents. You will perform callbacks to students throughout the day while logging incoming call descriptions and solutions.
Minimum qualifications include an associate or a bachelor's degree with at least two years of experience in a customer service-driven field or a combination of education and experience.; Experience in customer service and general office functions.; Good interpersonal, nonverbal, written, and oral communication skills.; Ability to use critical thinking skills to find the answers to questions.; Ability to multi-task between taking calls & using computer functions simultaneously.
Excellent customer service, communication, and organizational skills.
The annualized salary range for this position is $34,868 to $37,000 and includes full benefits.
- Cover Letter/ Letter of Application
- Resume
If you have any questions, please contact the Human Resources Office at 706-507-8920 or e-mail to [email protected].
Successful completion of a criminal background investigation and legal authorization to work in the US prior to employment is required.
It is the policy of Columbus State University to recruit, hire, train, promote, and educate persons without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.
All applications and required documents must be submitted using Columbus State University's online employment site and a complete packet must be submitted for full consideration.