Enrollment Management Analyst

University of Texas at Dallas, United States

Updated: 6 days ago
Location: Richardson, TEXAS
Deadline: 17 May 2024

Posting Details
Posting Details


Posting Number S05641P
Position Title Enrollment Management Analyst
Functional Title
Department Office of Enrollment Operations
Salary Range Up to $44,000, commensurate with experience
Pay Basis Monthly
Position Status Regular full-time
Location Richardson
Position End Date (if temporary)
Posting Open Date 05/10/2024
Posting Close Date 05/17/2024
Open Until Filled No
Desired Start Date 06/03/2024
Job Summary
Are you interested in applying your technical, problem-solving, and customer support skills and experience within higher education? Are you looking for a rewarding opportunity that provides a hybrid work schedule and comprehensive benefits package including employee tuition assistance? Do you enjoy working in a supportive and collaborative environment?
If so, apply now to join our team!

The Enrollment Management Analyst will serve on the Office of Enrollment Operations Enrollment Technology Team and will be responsible for monitoring and responding to technical inquiries related to the application for admission process. The position will also assist with operational tasks within University-wide student information systems, with a focus on Salesforce/TargetX and Oracle PeopleSoft Campus Solutions but also including Hyland OnBase.
Minimum Education and Experience

Bachelor’s Degree and two years of related experience or an equivalent combination of education and experience.
Preferred Education and Experience
  • Experience with Oracle PeopleSoft Campus Solutions
  • Experience with Salesforce and TargetX or another higher education CRM platform
  • Experience providing customer support and service
  • Experience working in higher education Enrollment Management or a related field
Essential Duties and Responsibilities
  • Monitor and respond to technical inquires from applicants to UT Dallas academic programs related to the application for admission process.
  • Troubleshoot, research, and collaborate with team members on resolution of technical issues impacting applicants and other stakeholders; document issues troubleshooting and resolutions.
  • Assist with operational tasks as needed.
Physical Activities
Working Conditions
Additional Information
Relevant acquired skills and abilities:
  • Ability to learn and synthesize new data into useful information and resolutions/work-arounds related to assisting applicants, such as familiarity with common issues in graduate and undergraduate application systems and the PeopleSoft Campus Solutions Applicant Portal
  • Ability to make key observations and suggestions regarding potential issues and resolutions based on interactions with applicants for admission
  • Ability to communicate information clearly and effectively via written, verbal, and electronic methods to staff, applicants, and other stakeholders as required
  • High business acumen in dealing with applicants and co-workers


Remote Work Notice
Following successful completion of an initial training period, a hybrid work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled.
About UT Dallas
The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission. UT Dallas fosters an educational, working, and living environment where all members of our community are welcomed, treated fairly, and supported in their pursuit of excellence.
What We Offer
UT Dallas aims to attract and retain talented staff and faculty to support the University’s students and mission. We are an equal opportunity employer and offer a comprehensive benefits package, including:
  • Medical with prescription drug coverage (100% paid for full-time employees), dental, and, vision insurance plans
  • Life, AD&D, and disability insurance plans
  • Flexible Spending Accounts
  • Paid time off and holidays
  • Retirement plans
  • Employee tuition assistance
  • Professional development and training opportunities
  • Employee wellness and employee assistance programs
  • Employee resource groups
  • and much more!

Visit https://hr.utdallas.edu/employees/benefits/ for more information.
Special Instructions Summary
Important Message
1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. EOE, including disability/veterans. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator . For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator .

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