Enrollment Counselor-Admissions and Recruitment

Updated: about 1 month ago
Location: Boston, MASSACHUSETTS
Job Type: FullTime
Deadline: 13 May 2024

About Bunker Hill Community College:

Bunker Hill Community College (BHCC) is a multi-campus institution with vibrant, urban campuses in Boston, Massachusetts, in nearby Chelsea, Massachusetts, and at several satellites and instructional sites throughout the Greater Boston area. The largest of the 15 community colleges in Massachusetts, BHCC serves some 18,000 students annually, focusing on holistic student services to ensure student retention and persistence. The College offers certificates and associate degrees, early college and dual enrollment, non-credit community and corporate training, and industry-specific training programs. BHCC is the 8th most diverse higher education institution in the United States, and is an Asian American and Pacific Islander Serving Institution. Bunker Hill is also a Hispanic Service Institution, defined as an institution that has an enrollment of undergrad full-time equivalent students that is at least 25 percent Hispanic students. Approximately 1000 international students attend from 100 countries, speaking more than 75 languages.

Living in Boston

Boston prides itself on being one of the most livable cities in America. Twenty-one diverse neighborhoods offer more than 600,000 residents the opportunity to taste, touch, and experience things from all over the world. Neighbors benefit from exceptional medical facilities, vibrant neighborhood business districts, and a solid network of parks, community centers, and libraries. For more information about Boston go to: http://www.cityofboston.gov/residents .

Job Description:

Under the direction of Dean of Enrollment Management and LifeMap the Enrollment Pathway Counselor will assist degree and non-degree seeking students with applying to college, course registration, financial planning and transfer counseling. The Counselor will also and participate in enrollment communication campaigns. This is a hybrid position that requires in person and remote work.

Specific Duties:

  • Assists new degree and non-degree seeking students with all aspects of enrolling at the College. Assist prospective students with navigating the College application, review admissions requirements, process course waivers, and help students with course registration.
  • Advises students on the financial aid and planning process and offer financial planning workshops.  
  • Provides transfer information to students on transferability of courses, articulation and dual admission agreements.
  • Advises students on academic policies and procedures and refer them to appropriate College support resources.
  • Assists with enrollment outreach calls to prospective, new, and continuing students.
  • Monitors the Admissions email and makes appropriate referrals to academic and enrollment support departments; monitor admissions virtual chat and respond to inquiries related to applying and enrolling at the College.
  • Use appropriate software, student information and communication relationship management systems to support student enrollment.
  • Participates in required and optional professional development in the form of college wide, division and department meetings and trainings.
  • Participates in evening and weekend enrollment events.
  • Performs other enrollment related administrative duties as assigned.


  • Bachelor's degree in Education, Counseling, Psychology or a closely related field; with two (2) years of experience and/or training involving academic and/or transfer advising, student recruitment/retention, student services, counseling, or comparable experience in an institute of higher education or client-based community organization; or an equivalent combination of education, training and experience.
  • Demonstrate and possess a strong ability to communicate effectively and work collaboratively with a wide range of people and groups.
  • Knowledge of student development concepts, principles, and practices in coaching strategies.
  • Excellent, demonstrated verbal and written communication skills.
  • Proficiency in student information systems and technology as well as MS Word and Excel.
  • Ability to work Saturdays during peak registration periods (August, September, and January).
  • Experience using student information systems (SIS) such as Colleague or other student management software.

Preferred Qualifications:

  • Bilingual: Spanish, Haitian Creole, Vietnamese or other language.
  • Experience working in a community college.

Additional Information:

Salary Range: $51,653 -$56,345 (Actual Salary Will Be Commensurate With Education and Experience in Accordance with MCCC/MTA Collective Bargaining Agreement).  

Grade 3 Unit Professional position

Review Date: May 13, 2024

Application Instructions:

To be considered for this position please upload the following documents to your account:

Please be sure to address the Required Qualifications in your documents.

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