Electronic Resources Librarian/Specialist (Assistant or Associate)

The University of Arizona Libraries seeks a creative, collaborative and resourceful Electronic Resources Librarian/Specialist. The Electronic Resources Librarian/Specialist, as part of the Discovery Unit within the Collection Services department, leads the effort to provide continual, reliable, and seamless access to the Libraries’ electronic resources. The successful candidate will be responsible for the lifecycle of the Libraries’ licensed electronic resources including onboarding, maintenance, troubleshooting, and offboarding. Additionally, in collaboration with the Libraries’ IT and Discovery Unit team members, the Electronic Resources Librarian/Specialist handles Tier 1 support for the authentication, including EZProxy and SSO.

This is a continuing-eligible or continuing status track, academic professional position. Incumbents are members of the general faculty and are entitled to all accompanying rights and privileges granted by the Arizona Board of Regents and the University of Arizona. Retention and promotion are earned through achievement of a record of excellence in position effectiveness, scholarship, and service.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

CHARACTERISTIC DUTIES

• Manages access to electronic resources in collaboration with other stakeholders.
• Responsible for documenting and managing library entitlements (own, subscribe, etc.) and access models.
• Leads the management of the Libraries’ knowledgebases of electronic resources (Alma, OCLC, etc.)
• Explores, evaluates,  recommends, and implements updated services and systems to meet the needs of the Libraries’ users.
• Troubleshoots and problem-solves access-related issues surfaced by customers.
• Establishes and maintains relationships with customers, vendors, and publishers to learn about new products available to meet information needs, advocates for development or improvement of products to better meet customer needs, and enhances customer discovery of resources needed for their research.
• Creates, updates, and collaborates on electronic resources lifecycle workflows.
• Creates and maintains documentation relevant to electronic resources lifecycle workflows.
• Collaborates with the University of Arizona Health Sciences Library Electronic Resources Coordinator on access and troubleshooting health sciences specific resources.
• Maintains the Libraries’ A-Z Electronic Resources List.
• As a member of the library profession, the Library Faculty Assembly and the general faculty of the University of Arizona, actively contributes to the library profession through research, service and scholarship, and engages in faculty governance of the Libraries and the University through service in the Library Faculty Assembly and on appropriate University committees.
• The UA Libraries support the UA’s diversity and inclusiveness strategic initiatives designed to create an inclusive environment for all faculty, staff, and students.  The candidate is expected to support diversity and inclusiveness efforts in the department and college.
• Other duties as assigned.

KNOWLEDGE, SKILLS, & ABILITIES

• Comfortable working on complex, ambiguous, and technical problems for resolution.
• Competent working independently and as part of a highly collaborative team.
• Ability to follow through with tenacity and persistence while working with customers and vendors for problem resolution.
• Ability and willingness to gather and share information across units and departments to support seamless and reliable access to electronic resources.
• A sense of curiosity and desire to learn while working within a fast-changing customer focused environment.
• Ability to analyze, implement, and adapt to evolving technologies.
• Understanding of technical relationships, interconnectedness, and adjacencies between multiple library systems.
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to work in an inclusive environment, one that values and leverages the benefits of diverse perspectives.
• Positive attitude and strong demonstration of Our Values: Collaboration, Continuous Learning, Diversity, Innovation, and Integrity.

• Master’s degree in library/information science from an ALA-accredited institution or an advanced degree in a relevant field.
• Evidence of the ability to achieve continuing status (equivalent to tenure), including contributing to the information/library profession and to fulfilling the responsibilities of a library faculty member through service and scholarship.
• Experience with electronic resources access management.

• Experience working with the Alma/Primo Library Services Platform.
• Experience editing EZProxy configuration files.
• Experience and/or knowledge of the OpenURL standard and how link resolvers work, including troubleshooting linking problems.
• Experience working in an academic library.
• Experience cataloging and applying descriptive metadata.