eRA Module Administrator

Job Summary:

The Office of Regulatory Compliance, Research Information Technology seeks an Electronic Research Administration (eRA) Module Administrator.  This position will assist with the technical implementation and support of the InfoEd eRA application in support of Sponsored Research at the University of Colorado Denver | Anschutz Medical Campus (CU Denver | CU Anschutz).  Specifically, this position will oversee and manage ongoing maintenance of InfoEd eRA modules, develop a solid understanding of InfoEd eRA modules from both technical and functional perspectives, configure and establish workflow logic, routing and custom forms within the InfoEd eRA application and provide technical support to the appropriate Sponsored Research offices as needed.

Key Responsibilities:

InfoEd Electronic Research Administration System (eRA) Management – 85%

• Manage ongoing maintenance of the InfoEd eRA system, including validation, troubleshooting, and prioritizing issues for multiple modules
• Utilize ticketing system to track issues and resolutions
• Develop a solid understanding of the InfoEd eRA system modules from both technical and functional perspectives
• Configure and establish workflow logic, routing, and custom forms within the InfoEd eRA system application (HTML, JavaScript, complex system design)
• Assist Research Administration offices with adaptation to and use of the InfoEd eRA system, including technical support and training
• Create test scripts and test strategies for three modules
• Execute system and regression tests for new fixes, upgrades and patch maintenance cycles
• Serve as the liaison between business owners, end-users, and University Information Services (UIS)
• Design, document, and recommend appropriate system configurations according to defined UIS standards
• Develop business design documentation for software enhancements, modifications, and interfaces
• Conduct effective department communication regarding system issues, upgrades, and maintenance
• Record and track all issues during implementation or post-production, facilitate discussions with the vendor for issue resolutions

Project Planning and Participation – 10%

• Contribute to project planning efforts by providing estimates and input into tasks
• Work with business owners to define, document, and prioritize functional requirements
• Participate in overall InfoEd eRA system application implementation and maintenance at the University of Colorado Denver | Anschutz Medical Campus
• Develop a broad understanding of the InfoEd eRA system application and underlying technical architecture
• Participate in multi-campus technical meetings regarding all the InfoEd eRA system modules being deployed
• Assist with the deployment of Enterprise and other modules
• Assist other research administration offices with adaptation to and use of the InfoEd eRA system, including training, support, and collaboration
• Work with business owners to go over upcoming release/update features that may be beneficial

Access Management and Sponsor Maintenance – 5%

• Update Sponsors and SubAward entities
• Maintain the Person of Interest (POI) Qualtrics form
• Process POI applications daily
• Answer tickets or emails regarding POI or InfoEd eRA system access
• Maintain POI ticket notification templates
• Build an in-depth understanding of PeopleSoft Human Capital Management (HCM), Oracle Identity Management (IDM) and downstream access issues and activities
• Actively collaborate with Office of Information Technology (OIT) IDM and University Information Services (UIS) teams to facilitate user access
• Facilitate improvements to system access processes

Work Location:

Hybrid – this role is eligible for a hybrid schedule of 1 day per month on campus and as needed for in-person meetings.

Why Join Us:

The research information technology team and our partners welcome you! Our team directly supports, assists with or oversees the four main enterprise research systems used on our campuses.

We also support the Office of the Vice Chancellor for Research web presence and provide desktop and computer support.

We partner closely with the University of Colorado Denver | Anschutz Medical Campus Office of Information Technology (​OIT)  and University of Colorado System University Information Services (UIS) to support the current operation of these systems, as well as working on initiatives to improve data management, data delivery and user experience. We work hand in hand with research administration business offices to serve our faculty and staff in the most efficient way possible.

Benefits statement to include in all benefits-eligible positions:

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, and holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness .

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• A bachelor’s degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution
• 2 years of professional level experience with application support/troubleshooting, enterprise software configurations, end user training or technical testing.

Applicants must meet minimum qualifications at the time of hire.

A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

Preferred Qualifications:

• Master’s Degree in Business, Information Technology or other related field
• Experience with Higher Education and/or research administration, especially sponsored projects
• Proficiency with HTML, JavaScript or SQL
• Demonstrated experience implementing and supporting vendor-based applications in the academic research domain, including testing of enterprise level software

Knowledge, Skills and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Ability to troubleshoot systems with documentation and beyond documentation, persisting until a fix is complete (Self-motivated and proactive, taking initiative to solve problems and recruit assistance for those solutions quickly)
• Ability to test enterprise level software 

How to Apply:

For full consideration, please submit the following document(s):

1.     A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2.     Curriculum vitae / Resume

3.     Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Becky Dunn,  [email protected]

Screening of Applications Begins:

Immediately and continues until position is filled. For best consideration, apply by December 26, 2023. 

Anticipated Pay Range:

The starting salary range (or hiring range ) for this position has been established as $63,857 - $76,800.

The above salary range (or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program .