Donor Services Specialist

North Carolina State University, United States

Updated: 6 days ago
Location: Raleigh, NORTH CAROLINA
Deadline: ;

Posting Details
Job Posting Information


Posting Number PG193955SP
Internal Recruitment No
Working Title Donor Services Specialist
Anticipated Hiring Range $50,000 - $55,000
Work Schedule Monday- Friday ; 8:00 am-5:00 pm and other hours as needed to fulfill the duties of this position; flexible work arrangements available
Job Location Raleigh, NC
Department Advancement Services
About the Department
North Carolina State University (NC State) was founded in 1887 with the purpose of creating economic, societal, and intellectual prosperity for the people of North Carolina. Today it is the largest university in North Carolina with more than 34,000 high-performing students, 8,000 pre-eminent faculty and staff and 250,000 alumni. NC State is known for its leadership in research, education, and service and as a research extensive university, is recognized for its strengths in science, engineering, and technology. The University consistently ranks among the top public national universities and one of the best values in higher education.
The mission of University Advancement is to secure support for NC State University in terms of dollars, service, and engagement by delivering an integrated program of development, alumni relations, communications and marketing, and advancement services. Our objective is to build deep and long-term relationships with alumni and other stakeholders, and partners that will ensure increased support to NC State in the future.
Advancement Services provides timely, accurate and actionable resources to enhance fundraising and engagement activities at NC State University. We achieve this through effective business intelligence and reporting, compelling donor research and analysis, innovative technology, quality donor and alumni information, and superior customer service, all while applying ethical gift and data management practices. Advancement Services supports the operations of Alumni Engagement and Annual Giving, University Development and University Communications as well as college and unit advancement offices. The unit oversees the University’s alumni & donor database (Ellucian’s Advance Web solution), analytics and reporting systems, processing gifts and conducting research about potential contribution opportunities. Advancement Services also maintains financial records, conducts donor research, receipts private gifts following the NC State Standard Operating Procedures for Acceptance of Gifts, administers the corporate matching gifts program, updates & verifies alumni records, manages donor prospect tracking systems, and plans and manages gift agreements & endowment reports.
The Office of Donor Services is an award-winning team that strives for excellence and innovation, focused on standard and non-standard gift agreements, distinguished professorships agreements, endowment reporting, donor/honoree legacy pages and naming opportunities. The office also serves as a partner to fundraisers in guiding through IRS, federal and state laws and regulations related to charitable giving and gift agreements. Donor Services is a fast-paced office that partners with the General Counsel, Foundation Accounting and Investment, the Provost Office, and Scholarship and Financial Aid to negotiate donor intent clauses between fundraisers and donors.
Essential Job Duties
This Donor Services Specialist will ensure all processes, gift agreements, which are legally binding documents, are consistent with the university, foundation, federal, and state policies and practices. Donor Services is seeking an individual who enjoys working in a fast-paced and innovative team environment. The ideal candidate will have superb writing skills and will be capable of working with processes that require analytical skills and problem-solving, being responsible for many simultaneous and detail-oriented duties, and working directly with frontline fund development staff. This position will report to the Associate Director of Donor Services.
This position will be responsible for the following:
  • Draft, review, and approve gift agreements.
  • Provide assistance in reviewing gifts or gift agreements for compliance with IRS regulations, CASE standards, University policies, best practices, and Advancement operational guidelines.
  • Coordinating in the review process with legal, scholarship, and financial aid.
  • Developing talking points for front-line fundraisers.
  • Tracking and coordinating processes related to gift agreements.
  • Providr support in researching gift agreements and endowment history.
  • Other job duties or projects as assigned.
Other Responsibilities
  • Miscellaneous special projects as assigned by supervisor.

Qualifications


Minimum Experience/Education

Bachelor’s degree in a discipline related to the area of assignment; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Other Required Qualifications
  • Demonstrated ability to work independently,
  • Ability to collaborate closely with the team and external partners.
  • Effective verbal and written communication.
  • Advanced Proficiency in Microsoft Applications (e.g., Word, Excel, PowerPoint, etc.) and Google Workspace Suite.
  • Ability to quickly learn new software applications.
  • Excels in utilizing technology in everyday work, problem-solving, and process improvement.
  • Exceptional problem-solving and analytical skills.
  • Experience working with confidential information.
  • Excellent customer service skills.
  • Exceptional attention to detail.
  • Knowledge of legal contract writing and negotiating.
  • Expertise in writing, including use of English grammar, punctuation, spelling and syntax.
  • Ability to conduct independent research.
Preferred Qualifications
  • Previous experience in one of the following: advancement services, donor relations, donor services, gift compliance, gift administration, communications, stewardship writing, development, fundraising, research related to fundraising, reporting, legal writing, contracts, grant writing or related field preferably in large/complex organizations such as higher education, private school, foundation, health care systems or non-profit.
  • Experience in professional writing and editing.
  • Experience in project tracking software such as Smartsheets.
  • Database system and process tracking experience.
Required License or Certification
N/A
Valid NC Driver's License required No
Commercial Driver's License Required? No

Recruitment Dates and Special Instructions


Job Open Date 04/22/2024
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 04/29/2024
Notice to Applicants
Please note that the work history on your resume must also be included in your application.
Special Instructions
Please include a resume, cover letter, and contact information for three professional references.

Position Details


Position Number 00108200
Position Type SHRA
Position Classification Band Title Public Communication Specialist
Position Classification Band Level Journey
Position Classification Salary Range $ 35,880 - $ 96,560
Salary Grade Equivalency GN10
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0
Appointment 12 Month Recurring
Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events Non Mandatory - Emergency Event
Time Limited Position No
Time-Limited Appointment Length (if applicable)
Department Id 085001 - Advancement Services
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] .
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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