Diversity Program Coordinator

Updated: 1 day ago
Location: Denver, COLORADO
Deadline: 10 Jun 2024

Apply now Job no:497302
Work type:Staff Part-Time
Location:Denver, CO
Categories:Admission / Financial Aid, Diversity, Equity, and Inclusion
Division: Admission


Position Summary

The Diversity Program Coordinator is responsible in assisting the Diversity & Access Team in building strong relationships with students, parents, school counselors & community-based organizations. The position reports to the Director of Diversity Enrollment and Community Partnerships, and we seek candidates who will bring experience, skill, and passion to specifically serve on our Diversity & Access Team. The Diversity & Access Team supports the mission and goals of the Enrollment Division by striving to achieve a critical mass of academically talented and culturally dynamic students who are traditionally underrepresented on college campuses and more specifically, at the University of Denver. Along with the entire Enrollment Division, the Diversity and Access Team shares responsibility to attract excellent students by being sensitive to, and understanding, the diverse academic, socioeconomic, and cultural backgrounds of students. Through leadership, coordination, and customer service, this position will communicate with first-generation and/or underrepresented students, parents, guardians, counselors, 30+ Partnership groups, and other internal and external stakeholders. This position will also coordinate high school visits, college fairs, and other college access events including, but not limited to, our Summer College Access program(s) for Pioneer Prep Leadership Institute and ensuring that all touchpoints with students and stakeholders are delivered with exceptional quality service.

This is a non-benefited, part time position not to exceed 1,000 hours in a calendar year.

Essential Functions

Customer Service & Hospitality

  • Provide direction and clarification on admission related topics including, but not limited to, the application process, campus visit opportunities, financial aid application process, access and transition programs, etc.
  • Ensure all touchpoints with students, parents, partners, etc. are delivered with exceptional quality service.

Communication

  • Maintain and manage relationships with internal colleagues and external partners.
  • Respond to letters, emails, phone calls, as a professional, enthusiastic, & ethical member of DU and in a timely manner.

Diversity Program Coordination

  • Assist with various aspects of a complex, visit experience for historically underserved and underrepresented groups.
  • Provide comprehensive communication with visitors before and after visit.
  • Manage registration and scheduling of external events requesting such as high school visits, college fairs, workshops, appointments, etc.

Diversity & Access Team

  • Fulfill additional responsibilities dependent upon the organic needs of the Diversity & Access Team.

Knowledge, Skills, and Abilities

  • Excellent written, verbal and speaking skills.
  • Highly organized.
  • Ability to multi-task.
  • Strong relationship management skills.
  • Desire to be a member of a team focused on diversity, equity, and inclusion, with the understanding and appreciation for cultural differences that impact the student experience
  • Communicate effectively with diverse audiences
  • Contribute to the Diversity and Access Team with innovation, critical engagement, accountability, a lens for inclusion, and a collaborative spirit.
  • Provide our key constituents with exceptional quality service.

Required Qualifications

  • Experience working in higher education and/or with high school students.
  • Knowledge and experience with the University of Denver.
  • Ability to work well with a team as well as work independently.
  • Ability to manage sensitive confidential material in a professional manner.

Preferred Qualifications

  • Ability to quickly learn new administrative software platform (Slate Technolutions).
  • Expertise with Microsoft software (Teams, Word, PowerPoint, Outlook).
  • Proficiency or fluency in more than one language.

Work Schedule

Monday-Friday, 20 hours per week between 8:00 AM and 4:30 PM

Work Environment

  • Standard office environment
  • Unexpected interruptions occur often, and stress level can be moderate
  • Noise level is quiet to moderate

Application Deadline

For consideration, please submit your application materials by 4:00 p.m. (MST) June 10, 2024.

Special Instructions

Candidates must apply online through jobs.du.edu  to be considered. Only applications submitted online will be accepted.

Hourly Rate

The hourly rate for this position is $19.00.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate, departmental budget availability, internal salary equity considerations, and available market information, but not based on a candidate’s sex or any other protected status.

Benefits

The University of Denver  offers some benefits for non-benefited employees. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about the University of Denver .

Please include the following documents with your application:

  • Resume
  • Cover Letter
  • The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race, color, national origin, age (40 years and over in the employment context), religion, disability, sexual orientation, gender identity, gender expression, genetic information, marital status, veterans status, and any other class of individuals protected from discrimination under federal, state, or local law, regulation, or ordinance in any of the university's educational programs and activities, and in the employment (including application for employment) and admissions (including application for admission) context, as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990, as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal, state, and local laws, regulations, or ordinances that prohibit discrimination, harassment, and/or retaliation. For the university's complete Non-Discrimination Statement, please see non-discrimination-statement.

    All offers of employment are contingent upon satisfactory completion of a criminal history background check



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