Director, Student Tutoring and Retention Services (STARS)

Lamar University, United States

Updated: 3 months ago
Location: Beaumont, TEXAS
Deadline: 07 May 2024

Posting Details
Position Information


Posting Number 20112838
Position Title Director, Student Tutoring and Retention Services (STARS)
FTE 1.0
Position Type Staff
Department Center for Academic Success

Position Summary Information


Job Summary/Basic Function
About This Role:
The Director serves as a manager and leader within the Enrollment Management and Marketing Division with direct responsibility for the development, implementation, direction, and assessment of academic support services for undergraduate students at Lamar University. In addition to overseeing existing programming and activities, the Director seeks to identify new tutoring, academic coaching, peer mentoring, and retention program opportunities within the Student Tutoring and Retention Services (STARS) area, and where appropriate, collaborate with university personnel on the development and execution of retention programming and initiatives across Lamar University. The Director is responsible for program evaluation, budget management, and communication with the university community. Additionally, the Director is responsible for the hiring, training, supervision, and evaluation of professional, paraprofessional, and peer student staff that support the programming and activities of STARS. The Director is responsible for promoting the mission and achieving the organizational goals of STARS, ultimately serving as its primary representative at Lamar University and in the surrounding community.
What You’ll Do – Position Responsibilities
  • Oversee STAR Services programming, activities, and initiatives 30%
  • Oversee hiring, training, and supervision of STARS staff 15%
  • Collaborating and engaging with campus administrators and personnel in the promotionof STARS programs across the university. Engaging with student population inencouraging participation in and usage of STARS programs and activities. Advertising andmarketing STARS programs. 15%
  • Assessing and evaluating effectiveness of STARS programs by performing detailed dataanalysis 10%
  • Review, develop, and implement policies and procedures for STARS programs and activities 10%
  • Facilitating the training of STARS staff and institutional retention personnel on current learning assistance and academic support methods and practices 10%
  • Maintaining, reviewing and monitoring STARS budgets, expenditures, and assets 10%



Key Competencies:
  • Strong interpersonal and communication skills, with the ability to establish rapport amongst campus constituencies, including faculty, staff, and students.
  • Proficiency in data collection, analysis, and reporting.
  • Work requires managing and monitoring work performance by directing a department, including providing input on hiring/disciplinary actions and work objectives/effectiveness, performance evaluations, and realigning work as needed.

Who We Are:
Lamar University is a diverse and accessible global university for life-long learners with a passion for broad-based community engagement. As a vital contributor to the socioeconomic wellbeing and resilience of the Gulf Coast region, our expertise is recognized locally and beyond. Lamar University is home to more than 17,000 students and is among the fastest growing Texas colleges and universities. LU is a member of The Texas State University System, which is the first higher education system of Texas and maintains the lowest average tuition and fees of any university system in Texas. With more than 100 degree options and a community that cares, Lamar students are always proud to be Cardinals.
Lamar University is committed to fostering a culture of diversity where students, faculty and staff of all backgrounds can learn, work, and serve.
Benefits:
  • Health, dental & vision insurance
  • Life insurance
  • State of Texas Retirement plans
  • Tuition covered at 100% for employees, spouses and/or eligible dependent.
  • Paid time off – vacation, sick, and holidays.

To see more information about the available benefits, please visit: Insurance – Lamar University
Minimum Qualifications
  • Bachelors degree from a regionally accredited college or university
  • At least five (5) years of experience in academic support or student supports services related in the higher education setting.
EEO Statement

Lamar University is An Equal Opportunity Employer
Veteran's Preference Statement

Lamar University is proud to provide employment preference to veteran applicants in accordance with Texas 805 Government Code, Section 657.003.
Preferred Qualifications
  • Masters degree preferred in related field.
  • Seven (7) to ten (10) years of progressive professional experience in academic support, academic advising, or student support service areas in the higher education setting.
  • Experience managing, coordinating, supervising academic or student service programs.
  • Experience managing, training, mentoring professional, paraprofessional, and student staff.
  • Experience in planning, developing, executing and assessing academic support programs related to but not limited to tutoring, supplemental instruction, and academic coaching.
  • Experience with advising, student record, and academic support systems (Banner, Degreeworks, Navigate, etc.)
  • Experience with learning management systems (Blackboard, Canvas, etc).
  • Familiarity with training and accreditation standards as determined via recognized professional learning assistance and academic support associations (CRLA, ATCP, etc).
Security Sensitive Statement
This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.
Salary $65,788-85,524
Work Hours

Application Information


Posting Date 02/07/2024
Close Date 05/07/2024
Open Until Filled No
Special Instructions

Similar Positions