Director of Online Programs

University of North Carolina at Greensboro, United States

Updated: about 1 month ago
Location: Greensboro, INDIANA
Deadline: ;

Posting Details
Position Information


Position Number 999172
Functional Title Director of Online Programs
Position Type Staff
Position Eclass EP - EHRA 12 mo leave earning
University Information
Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with nearly 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 1,100 faculty and 1,700 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit
The Bryan School of Business and Economics is comprised of six academic departments and centralized support services. In addition to providing academic and administrative leadership for School, the Bryan School Dean’s Office provides support for research, student services, information and instructional technology, human resources, and budgeting.
Undergraduate online degree programs in the Bryan School include eight BS degree programs and one BA degree program. Together, there are almost 1,200 students enrolled in these online programs.
Position Summary
The Director of Online Programs is tasked with program administration, academic advising, recruiting and student outreach. The primary areas of responsibility will be to administer and manage the undergraduate online degree programs in the Bryan School and manage direct reports. The Director’s office is responsible for recruiting students and pre-enrollment advising for all online undergraduate programs in the Bryan School, as well as serving as the primary advisor to students enrolled in the online BS in Business Administration degree program.
The Director will be required to work closely with Bryan Undergraduate Student Services, which has primary advising responsibilties for the remaining online students, making sure that online students receive information and levels of service consistent with, or better than, that provided to main campus students. The Director will be required to work closely with the Office of External Affairs to coordinate marketing efforts with recruitment efforts. The Director will be required to work closely with the Associate Dean and Department Heads to plan online course offerings, making sure there are sufficient online course seats offered to meet the demand from online students including both 15 week and 7 week terms. The Director will be required to work closely with other UNCG offices, such as Undergraduate Admissions, Office of Financial Aid, and the Division of Student Success to ensure coordination of activities and integration of knowledge and best practices.
Attributes important to success in this role include:
  • Knowledge of academic advising models and practices with a focus on online and nontraditional students.
  • Understanding of undergraduate student recruitment models especially for online and nontraditional students.
  • Excellent leadership skills and ability to manage sizeable projects that involve multiple parties.
  • Demonstrated ability to participate in a team environment and to make positive contributions toward the mission and vision of the organization.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively with a diverse body of faculty, staff, and students.
Minimum Qualifications
  • Master’s degree.
  • At least 2 years of experience working in academic advising and/or student recruitment.
  • Adept at interacting with others in a professional and collaborative manner.
  • Excellent oral and written communication skills.
Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications
  • Master’s degree in an appropriate field with a preference for Business or related area, OR Student Affairs.
  • Experience working with online students and online delivery of student services and support.
  • Experience working with transfer students.
  • Experience with student data systems including Banner Student, WebFOCUS, and Slate or other similar student information systems.
  • Ability to understand and interpret data and make forecasts of program needs based on the data.
Special Instructions to Applicants
For consideration, candidates should upload:
  • Cover letter, not to exceed one page, detailing qualifications as they relate to this position.
  • Resume
  • List of references


Applicants are required to upload a list of references of at least three (3) professional references that includes:
  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.
Recruitment Range $62,000 - $70,000
Org #-Department Business and Econ Student Svcs - 11807
Job Open Date 02/08/2024
For Best Consideration Date 02/23/2024
Job Close Date
Open Until Filled Yes
FTE 1.000
Type of Appointment Permanent
If time-limited, please specify end date for appointment.
Number of Months per Year 12
FLSA Exempt

Similar Positions