Director, Housing Services and Residence Life

Job No: 537379; 3/22/2024

DIRECTOR, HOUSING SERVICES AND RESIDENCE LIFE

California State University, Los Angeles, invites applications for the above Administrator II position.

The University :  California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system.  The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service.

As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive.  

The Position : The Director of Housing and Residence Life is the chief housing officer for the University, providing vision, guidance, and leadership for the overall planning, development, and implementation of programs, services, and facilities with an emphasis on student development, retention, and satisfaction. The Director is responsible for all housing operations and services for a growing residential community, including personnel management, operations, budget management, contract management, marketing, assessment, strategic planning, facility maintenance, student programming, student outreach, and custodial services.' Student Housing facilities include approximately 2,500 beds in residence and apartment-style settings, with community spaces and dining commons. This position reports directly to the Vice President for Student Life. The Director of Housing and Residence Life will develop and foster effective and collaborative relationships with faculty, staff, and administrators to leverage the full potential of resources available on the campus and to ensure that the work of Housing and Residence Life contributes to the mission of the University; responsible for selecting, developing, Supervising, and evaluating all Housing management, staff, and student assistants. Facilitate internal and external staff development opportunities and be proactive in researching and adopting technological advances to maximize productivity, job satisfaction, and use of resources; ensure adherence to Human Resource policies and procedures and resolve high-level employee concerns. In collaboration with the Office of Procurement and Contracts, develop contracts and other legal documents with external vendors supporting the Housing and Residence Life operation; process evictions, rental agreement violations, and other legal issues with advice from University Counsel; develop and maintain regular communication with University partners, including Student Health Center, Dean of Students, Financial Aid, Budget Office, Student Financial Services, Admissions, Public Safety, Information Technology Services, Student Conduct, Outreach and Recruitment, University Orientation, Associated Students, Inc., University-Student Union, University Auxiliary Services, Inc., Facilities Services, Enrollment Services, International Programs and Services, Extended Education, Athletics Department and Public Affairs; and participates regularly in  departmental, division, campus-wide, and community meetings and workgroups related to Student Housing and student success.