Director, Business Operations & Administration YCC

07-Dec-2023

Comprehensive Cancer Center - Administration

85637BR

University Job Title

Associate Director, Administration

Bargaining Unit

None - Not included in the union (Yale Union Group)

Compensation Grade

Administration & Operations

Compensation Grade Profile

Senior Manager; Senior Program Leader (M7)

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Administration

Total # of hours to be worked:

37.5

Work Week

Standard (M-F equal number of hours per day)

Work Location

Medical School Campus

Worksite Address

25 York Street
New Haven, CT 06510

Position Focus:

Reporting to the Senior Director, Executive Director for Business Administration and the YCC Physician-in-Chief, this position’s primary focus will be on ensuring that the business operations and administration of the Yale Cancer Center (YCC) are effectively and strategically managed across the full spectrum of communications, business operations and administrative functions. 

The Director of Business Operations & Administration will help ensure the advancement of the priorities and initiatives Yale Cancer Center. Support the YCC leadership teams for optimal performance in supporting the faculty and department leadership in advancing the specific missions and operations. Will directly supervise the Communications, Administration & Academic Affairs, Division administration and ambulatory operations teams.  This role will partner and extensively collaborate with the Chief Administrative Officer and Physician-in-Chief on initiatives needing priority as well as manage facilitate relationships to ensure operational needs of the YCC are met. 

The Director of Business Operations & Administration will serve as an expert resource to department leaders, Faculty, Staff, YSM and Institutional offices for the business, and administrative matters effectively responding to and representing organizational needs, challenges, and opportunities.

This position is a member of the administrative leadership team, will provide support and leadership on important projects identified, and helps to facilitate advances across the center by working closely with senior leadership, demonstrating excellent leadership qualities, including the ability to motivate and earn the respect of departmental staff.

Provides high level oversight and guidance for a large team driving for results inspiring a high level of commitment and performance. Serve as the key administrative leader for key internal constituencies at the School of Medicine and university offices across several functions, including communications, information technology, faculty affairs, facilities and human resources and compliance with YSM and Yale policies and procedures.

Essential Duties

1.Strategic Partner: Achievement of the unit’s mission and goals by working in close partnership with the unit leader, faculty, staff, students and service providers to develop and implement the unit’s strategy. Understands and monitors external and internal factors influencing the unit’s mission and goals. Plans for financial and non-financial resources required for the unit to achieve its goals. Supports unit and program leaders in conceptualizing, prioritizing, and planning new programs or program changes. Supports, and when necessary drives, the unit’s process for strategic planning with key faculty and staff. 2. University Citizen: Connect the unit and the University through communication, alignment of priorities, implementation of initiatives, and active engagement in unit or University administrative priorities. Effectively represents unit needs, challenges, and opportunities at the University level. Proactively shares knowledge and best practices with others. 3. Financial Analyst: Must be adept at financial analysis and strategic planning regarding the operations planning. Analyze and understand business plans for possible expanding opportunities including acquisitions and service lines initiatives. 4. Risk Management Administrator: Implement and maintain strong internal controls to provide reasonable assurance of effective and appropriate resource use, adherence to contractual obligations and agreements, policies, procedures, and external regulatory requirements. Identify, communicate, address and escalate risks in a timely and appropriate manner to protect the assets, resources, information and reputation of the department and the University. Ensure all faculty and staff understand the regulations and Yale requirements as they pertain to their scope of activity. 5. Talent Manager and Developer: Ensure the Unit employs effective practices for retaining, attracting and developing talent in line with University guidelines and contractual agreements. Ensure that all department staff participate in the University’s performance management and career development processes. Ensure the needs of the department’s current and future talent are assessed periodically and that issues are addressed, facilitating the movement of talent where appropriate and developing Business Operations staff. Cultivate a diversity of backgrounds and perspectives in the department. Assure that the department follows appropriate School and University policies and procedures related to Human Resources. 6. Administrative Services Leader: Ensure efficient and effective completion of all administrative and financial services provided to the department. Ensure high quality delivery of administrative services by providers outside the department, including human resources, information technology, procurement, student services, post-doctoral affairs and faculty affairs. Establish, monitor, and meet or exceed targets for operational excellence. Identify and implement opportunities to achieve continuous improvement of processes. Responsible for building and managing a team of high-performance administrative and financial professionals.

Required Education and Experience

1. Bachelor's degree & 8 years progressively responsible experience 4 of which are in a leadership role; or an equivalent combination of education and experience.2. Demonstrated experience with complex strategic planning and resource allocation.3. Demonstrated experience in managing relationships and influencing outcomes.

Required Skill/Ability 1:

The ability to think strategically and implement new processes.  Well-development management, supervisory, communication and negotiating skills.

Required Skill/Ability 2:

Ability to work independently on projects; with a demonstrated and deep desire to deliver exceptional level of customer services, collaboration, and the ability to initiate change.

Required Skill/Ability 3:

Strong interpersonal skills and demonstrated ability to communicate in a clear, consistent, and collegial manner, ability to shift approaches based on audiences and to think like their assigned partners.

Required Skill/Ability 4:

Attention to detail with demonstrated ability to be reliable and meet deadlines.

Required Skill/Ability 5:

Knowledge and demonstrated ability working in a high-functioning matrixed environment and communicating with all levels of leadership, including faculty, staff, and institutional stakeholders.

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus