POSITION OBJECTIVE
Under general direction, the Department Assistant 3 provides comprehensive administrative and financial support to ensure the smooth functioning of the University Housing office. This position plays a crucial role in budget management, communication facilitation, and the execution of complex departmental operations supporting ~5,000 students. Assume primary supervision of 1 to 4 undergraduate student assistants. The individual in this role exercises a high degree of confidentiality, precision, and initiative while streamlining workflows across multiple departments. The position requires a systematic approach of allocating everyone’s time among a diverse set of demands and priorities.
ESSENTIAL FUNCTIONS
NONESSENTIAL FUNCITONS
CONTACTS
Department: Continuous contact with professional, clerical, secretarial, custodial, and maintenance staff. Daily contact with graduate and undergraduate student staff of housing.
University: Regular contact with the offices of residence life, student affairs, counseling services, student conduct and community standards, campus planning and facilities, sustainability, CWRU police, property management, triangle apartments, Greek life, disability resources, athletics, student activities and leadership, health services, international affairs, admissions, student employment, registrar, human resources, undergraduate studies, first year experience, procurement, travel, and other auxiliary services.
External: Continuous contact with parents and other family members of students, alumni, vendors, architects, consultants, contractors, UCI institutions, property owners and guests. Periodic contact with prospective students and families. Apartment managers in the area.
Students: Continuous interaction with graduate students, undergraduate students, and student employees. Regular contact with the residence hall association, National Residence Hall Honorary, community councils, and other student organizations.
SUPERVISORY RESPONSIBILITIES
Supervise 1 to 4 undergraduate student employees.
QUALIFICAITONS
Experience: 5 years of office administrative experience required. Work experience related to higher education is preferable. Supervisory experience required.
Education: High school education required; (some college education preferred).
Education/Licensing: High school education required.
REQUIRED SKILLS
WORKING CONDITIONS
General office environment. The employee will perform repetitive motion using a computer mouse and keyboard to type.
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.
Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
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