Dental Practice Assistant

Details

Posted: 05-Apr-24

Location: Boston, Massachusetts

Salary: Open

Categories:

Staff/Administrative

Internal Number: 20355

Overview

Tufts University School of Dental Medicine (TUSDM) offers one of the most forward-looking educational environments in dental medicine in the country. Since its founding in 1868, TUSDM has been committed to leadership in education, patient care, research, and community service. Students obtain an interdisciplinary education, integrated with medicine, with access to training in dental specialties. Clinics at TUSDM provide quality comprehensive care to more than 20,000 individuals annually. Nationally and internationally, the school promotes health and educational programs and researches new procedures, materials, and technologies to improve oral health. 

 

The undergraduate/postgraduate practice/clinic operations team supports the administrative, clinical and educational efforts, across the Dental School’s UG/PG clinics. The undergraduate, postgraduate operations team provides courteous, professional, and effective support services and are committed to providing patients, students, residents and faculty with information, guidance and quality service to contribute to a successful dental clinic experience.  

What You'll Do

Under general supervision,the Dental Practice Assistant:

• Provides excellent support to a group of 80+ DMD Student providers.  
• Builds and maintains positive working relationships with faculty within their group practice.
• Monitors and approves a continuous flow of appointment requests from students, with an average of 150 + appointments in queue.
• Approves appointment request based on approval criteria.
• Works in conjunction with faculty and DMD Student provider to provide administrative support, including Patient Roster Management. Each group practice has an average of 3,200 active patients.  
• Performs other related duties to assist in the management of the department.

What We're Looking For

Basic Requirements:

• High School degree/equivalency and 1-3 years of dental office experience.
• Basic knowledge of dental and coding terminology.    
• Basic knowledge of dental/medical billing software and Microsoft Office.  
• Excellent communication and customer service skills.    

Preferred Qualifications:

• Excellent communication skills and customer service focus while dealing with students, faculty, staff  & patients.

Pay Range
Minimum $19.80, Midpoint $23.55, Maximum $27.30
 
Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.

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About Tufts University
This is Tufts. Tufts is a student-centered research university with a constellation of world-class schools encompassing undergraduate, graduate, professional, and lifelong learning programs. Across the university, students satisfy their intellectual curiosity, jump-start rewarding careers, and unlock bright, promising futures. Through rigorous academics, groundbreaking research, and a commitment to civic engagement and leadership, our community of students, faculty, and staff collaborate across four Massachusetts campuses to build a brighter world (Medford/Somerville, Grafton, Boston-Chinatown, and Boston-Fenway). Our employees light the way. Tufts develops innovative solutions for the most complex global challenges of our time through teaching, research, and an unparalleled investment in civic engagement. In administration and operations, in dining centers and in labs, every employee plays a role in our mission for a better, brighter world. At Tufts, the work you do matters. So do you. Enjoy flexible and remote opportunities, innovative benefits, and an inclusive, welcoming, collaborative culture that supports you. Develop your skills. Take classes. Advance your career. ...Do work that makes you proud in a community you love. All while taking great care of yourself and the people who matter most. We’re all in on creating an anti-racist culture of belonging. Across Tufts, we’ve deepened our commitment to making the university a truly inclusive place. Where every member of our community contributes and feels like they belong. Where diverse perspectives are seen as our strength, and great ideas are always heard. In offices, labs, classrooms, and beyond, we’re doing this work together, knowing it is the foundation of our mission to create a brighter world. An innovative university needs resourceful people who make things happen. Here, collaboration isn’t just a buzzword, colleagues actually care, and community means everything. Sound appealing? Come join us. Choose a campus and find the role that fits you. Tufts University is an Equal Opportunity/Affirmative Action Employer. We are committed to increasing the diversity of our faculty and staff and fostering their success when hired. Members of underrepresented groups are welcome and strongly encouraged to apply. See the University’s Non-Discrimination statement and policy here https://oeo.tufts.edu/policies-procedures/non-discrimination/. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling the Office of Equal Opportunity (OEO) at 617-627-3298 or at [email protected]. Applicants can learn more about requesting reasonable accommodations at https://oeo.tufts.edu/
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