Dean of Administration and Chief Operations Officer

Details

Posted: 05-Mar-24

Location: USA - MA - Boston

Type: Full-time

Salary: Open

Categories:

Administrative/Support
Staff/Administrative

Internal Number: 65193BR

Job Summary

Reporting to the Dean of Harvard School of Dental Medicine, the Dean of Administration and Chief Operations Officer is a key member of the senior leadership team at HSDM. The Dean/COO will use their extensive professional background to provide strategic operational expertise and direction for the Harvard School of Dental Medicine, responsible for the day-to-day leadership of key functional departments including Facilities, Finance, Grant Administration, Human Resources, Information Technology, and Risk and Compliance. The Dean/COO will provide support and mentorship to the six leaders who report to them, as well as effectively coordinate and help prioritize their work to optimize the efficiency of operations, planning, and implementation of organizational goals and new initiatives.

Position Description

The Dean/COO works collaboratively with internal and external constituents including Harvard Medical School (HMS) to ensure HSDM is meeting the goals and objectives set out by institutional leadership. In partnership with the senior leadership team, the Dean/COO participates in strategic planning, identification of organizational strategic goals, and establishment and monitoring of key performance indicators. They will amplify the strategic vision of the Dean of HSDM and be champion and advocate for the mission, vision, and core values of HSDM and Harvard University.

The Dean/COO will be an essential partner in educating and empowering faculty and staff to understand and join in the generation of strategies for meeting current and future challenges. They will ensure the success of HSDM through a period of transformation as measured by facility improvements, financial sustainability, clinical practice success, objective measures of quality and efficiency, and the continued growth and suffusion of the values of equity, diversity, inclusion, and belonging throughout the School.

The Candidate

The ideal candidate will be a skilled operations leader with experience and good judgment in an academic setting. They will have served in the role of trusted advisor and financial steward to leadership on all business and financial matters and will have a record of establishing effective, collaborative relationships with clinical and administrative staff, faculty, and leaders. They will excellent written and verbal communication skills and the ability to present complex information to diverse audiences. They will be a good listener in accordance with HSDM's core values, and will have a record of effectiveness as a persuasive change agent.

They will have a reputation for excellent judgment, decisiveness, initiative, and discretion in achieving organizational objectives. They will be skilled in analyzing situations accurately and taking effective action; eager to know and understand details without being mired in them. They will be known for providing a positive personal example through words and deeds and displaying personal integrity; supporting all levels of staff; taking responsibility for their actions and holding others accountable.

The ideal candidate will have a master's degree in business administration or a related field. They will have at least 15 years of management and financial experience. They will have extensive experience and demonstrated success in staff management and organizational operations. They will be a hands-on problem solver with the ability to influence change. The Dean/COO will be experienced in guiding and mentoring staff and effectively building and sustaining a culture and practice of teamwork.

They will have demonstrated experience serving as an advisor to senior leaders, adding value beyond the strict definition of the position; able to advise on financial and strategic issues, balancing rigor, structure, stewardship, and effectiveness. They will have proven success inspiring and leading a data-driven, mission-oriented, service-minded team, and experience integrating the priorities of equity, diversity, inclusion, and belonging into management and leadership.

Critical Success Factors

• Establishment of strong and trusting relationships with the senior leadership team; recognition throughout HSDM as a thoughtful, curious, and effective colleague and leader.
• Progress toward setting the long-term agenda.
• Progress toward facilitating easier communication and collaboration across departments and development of effective team-based approaches.
• Creation of an organizational approach to accountability, including empowering all internal constituents to understand the effects of their actions on key organizational goals such as financial sustainability.
• Increased engagement, satisfaction, and retention among staff.
• Demonstrated ability to develop leaders.

Basic Qualifications

• The ideal candidate will have a master's degree in business administration or a related field.
• They will have at least 15 years of management and financial experience.
• Extensive experience and demonstrated success in staff management and organizational operations.
• Demonstrated experience serving as an advisor to senior leaders, adding value beyond the strict definition of the position; able to advise on financial and strategic issues, balancing rigor, structure, stewardship, and effectiveness.
• Proven success inspiring and leading a data-driven, mission-oriented, service-minded team, and experience integrating the priorities of equity, diversity, inclusion, and belonging into management and leadership.

Additional Qualifications and Skills

• The ideal candidate will preferably have experience in complex, academically based environments (e.g., higher education, healthcare). They will have a working knowledge of healthcare financial management, compliance, and privacy.
• High-energy, team-oriented, and customer-focused with a passion for excellence consistent with Harvard's culture and core values and operating with the utmost integrity.
• Politically savvy, able to successfully navigate a complex organization with multiple internal and external stakeholders, leading through influence and with transparency to gain trust and credibility.
• A superior relationship manager who can engage and coalesce numerous constituencies and build alliances and partnerships in implementing innovative solutions.
• An active listener with high emotional intelligence

  
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  About Harvard University School of Dental Medicine
  Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.
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