Data & Student Services Associate

About the Opportunity

Summary

The Data and Student Services Associate will provide support to the College of Engineering (COE) MGEN co-op leadership in the day-to-day workflow and effective operation of the co-op program, assist Co-op Coordinators with projects to prepare students, and manage data reporting and administrative support for a growing fast-paced team.

The Data and Student Services Associate will focus in two key areas:

Data and Operations Support

• Analyze and compile data/information, and develop advanced data reports to evaluate student hiring, events, employer surveys, etc.; create forms and summarize data sets through Google Apps, Microsoft Office Suite, esp. Excel, Tableau, PowerBI, and other applications.
• Coordinate efforts to uphold the completeness and integrity of data in various co-op systems; serve as liaison with central co-op technology team and across COE.
• Maintain relevant student and co-op databases including Banner, Argos, SalesForce and Symplicity.
• Develop communication materials and manage distribution of timelines, reminders, events and surveys for employers and students.

Student & Employer Support

• Assist with preparation of co-op class materials; provide support for Canvas course administration and course enrollment activities.   
• Review employer evaluations and student self-assessments of the student co-op work experience.
• Lead and/or assist with organization of co-op related events and on-campus employer activities.
• Review and comment on student guided inquiries, updating Co-op Coordinators; review status of responses and send reminders as needed.

The Data and Student Services Associate may be re-allocated to different teams and leadership within COE MGEN co-op depending upon business needs.

Provide the minimum education, experience, and skills required to perform the job successfully.

• Bachelor's degree or minimum 2 years of equivalent professional experience in an academic or business/industry environment
• Applicant must demonstrate strong organizational and time management skills, including attention to detail and the ability to manage multiple projects and complete tasks for a number of different people
• Candidate should enjoy problem solving and be very good at troubleshooting
• A high level of proficiency with technology including Excel (complex formulas and logic)
• Excellent verbal and written communication skills are expected.
• Willingness and desire to learn and contribute to the design of new processes, systems, and tools.
• Proven success working both independently and as a member of a team in a fast-paced and diverse environment.
• Knowledge of Python or SQL are a plus.

Data and Operations Support

• Analyze and compile data/information, and develop advanced data reports to evaluate student hiring, events, employer surveys, etc.; create forms and summarize data sets through Google Apps, Microsoft Office Suite, esp. Excel, Tableau, Power BI, and other applications.
• Coordinate efforts to uphold the completeness and integrity of data in various co-op systems; serve as liaison with central co-op technology team and across COE.
• Maintain relevant student and co-op databases including Banner, Argos, SalesForce and Symplicity.

Develop communication materials and manage distribution of timelines, reminders, events and surveys for employers and students.

Student & Employer Support

• Assist with preparation of co-op class materials; provide support for Canvas course administration and course enrollment activities.   
• Review employer evaluations and student self-assessments of the student co-op work experience.
• Lead and/or assist with organization of co-op related events and on-campus employer activities.
• Review and comment on student guided inquiries, updating Co-op Coordinators; review status of responses and send reminders as needed.

Position Type

Student Services

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.  

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity .