CUSTOMER SERVICE TEAM (TEMPORARY)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. 

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. 

The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity and justice for all.

Job Description
Customer Service Team members are required for a variety of University and Athletic Department events. Team members fill multiple staffing posts – ushers, guards, & ticket takers - that may vary from event to event and are responsible for providing a safe, fun and memorable environment for our guests. The Customer Service Team serves our fans, supporters, alumni, the university community, media outlets and each other. The staff ensures that events are conducted in a manner consistent with University guidelines, the Pac-12 conference, and NCAA policies and procedures.

Specific Description
This position is a temporary, part-time position for Husky Football Stadium Customer Service Team, which requires availability for seven Husky Football Games in the fall. Opportunities to work other Athletic Department events may be available.

Requirements
Exemplify THE WASHINGTON WAY by consistently putting our FANS FIRST and providing them with extraordinary customer service. Maintain an understanding of the seating layout, building policies, procedures, and specific event information. Act upon all comments and complaints in a prompt and friendly manner. Maintain a positive attitude while managing challenging situations. Uphold professional standards of performance and appearance at all times. Work all home football games

Responsibilities