Customer Service Assistant

University of Vermont, United States

Updated: 13 days ago
Location: Burlington, VERMONT
Deadline: ;

Position Details
Position Details


Advertising/Posting Title Customer Service Assistant
Diversity Statement The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to include in their cover letter information about how they will further this goal.
Posting Summary
Provide information and assistance to students, faculty, staff, and visitors regarding the University’s parking regulations and procedures. Provide office support and records maintenance with emphasis on customer service and public relations, for the Parking Services Office, a diverse working environment. 
Actively engage in learning and practicing principles of social justice and inclusion, environmental sustainability and delivering great customer experience.
Minimum Qualifications (or equivalent combination of education and experience)
Associate’s degree, one to three years customer service experience, and working knowledge of relevant software applications used to support office functions required. Requires effective database experience and keyboarding skills. Effective interpersonal and communication skills for assisting a diverse population. Proven ability to function with confidentiality and attention to detail in a fast-paced and multi-tasking environment.
Desirable Qualifications
Anticipated Pay Range 20.00-23.00/hr
Other Information
Facilities Management’s YouTube channel
Special Conditions Bargaining unit position, A probationary period may be required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), 40 hour work week, Background Check required for this position, A probationary period may be required for current UVM employees
FLSA Non-Exempt
Union Position Yes, UVMSU ($20 minimum hourly rate)

Posting Details

Position will be posted for a minimum of one week, after which it is subject to removal without notice.


Job Open Date 05/15/2024
Job Close Date (Jobs close at 11:59 PM EST.)
Open Until Filled No

Position Information


Position Title Office/Prgm Support Generalist
Posting Number S5069PO
Department Transportation & Parking Admn/11540
Position Number 00022821
Employee FTE 1.00
Employee Term 12

Similar Positions