Position Information
General Information
Vacancy Open to | All Candidates |
---|---|
Employment Type | Time Limited - Full-time |
If time-limited, note appointment end date | 06/30/2025 |
Hours per week | 40 |
Months per year | 12 |
Position Number | 010263 |
NC Salary Grade Equivalency | GN06 |
Classification Title | Administrative Support Specialist - Journey |
Working Title | Customer Service and Account Specialist |
Salary Range | $36,121 - $44,147 |
Anticipate Hiring Range | $36,121 - $41,000 |
FLSA Status | Non Exempt |
Division | Business Affairs |
Department | Business Services (Adm) |
Work Unit | Parking & Transportation Services |
Work Schedule | 8:00 am – 5:00 pm; Monday – Friday with occasional early morning, evening, and weekend hours required, as necessary. May be designated as mandatory at times. |
Primary Purpose of Position | This position serves as a Customer Service and Accounts Specialist with responsibility for assisting customers via point of sale, phone contact and written correspondence to respond to inquiries as regards parking & transportation operations, as well as to secure accurate and timely collection of payments for parking permits, parking citations, transit passes, etc. Additionally, this position verifies, reconciles, summarizes, and reports all financial data and assists with statistical data collection as directed by management. |
Minimum Education/Experience | Required Minimum Qualifications: Graduation from high school and one year of related office experience; or an equivalent combination of education and experience. University Preferred Qualifications: Graduation from high school and demonstrated knowledge, skills, and abilities gained through three years of specialized office experience or an equivalent combination of education and experience. |
Essential Job Duties |
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Other Work Responsibilities |
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Departmental Preferred Experience, Skills, Training/Education |
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Necessary Licenses or Certifications | |
Work Location | Parking and Transportation Office |
Posting date | 02/29/2024 |
Closing date | 03/14/2024 |
Proposed Hire Date | 04/01/2024 |
Contact Information | |
Special Notes to Applicants | UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits The finalist will be subject to a Criminal Background Check. Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors.
Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment). Please submit a resume and cover letter with your application.
This is a time-limited position that is scheduled to expire. Additional funding for this position is anticipated but not guaranteed. If the funding is received then the position will continue until approved funding has been exhausted. If the funding is not received then the position will expire on 6/30/2025. |
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